Restaurant Waiter/Waitress - Formal Service

Job summary

Greet patrons, explain menu items, recommend food and wine, take orders, and serve food and beverages in a formal dining room. Handle payments and sales records, maintain clean tables, address customer concerns, and comply with liquor regulations.

Job details

Overview Languages Bilingual Education No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Work setting Restaurant Formal dining room Responsibilities Tasks Must be of legal age to mix and serve alcoholic beverages Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings Describe menu items including daily specials for customers Enforce provincial/territorial liquor legislation and regulations Advise on menu selections Balance cash and record sales Clear and clean tables, trays and chairs Describe and advise on wine selection Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Serve food and beverages Take orders and relay to kitchen and bar staff Assist clients/guests with special needs Additional information Work conditions and physical capabilities Fast-paced environment Physically demanding Standing for extended periods Work under pressure Personal suitability Client focus Excellent oral communication Reliability Team player Benefits Financial benefits Gratuities

What you’ll do

Greet patrons, explain menu items, recommend food and wine, take orders, and serve food and beverages in a formal dining room. Handle payments and sales records, maintain clean tables, address customer concerns, and comply with liquor regulations.

Requirements

No degree, certificate, or diploma is required, and no prior experience is necessary because training will be provided. Applicants must be of legal age to mix and serve alcoholic beverages and should be reliable, customer-focused, and able to communicate well and work in a fast-paced, physically demanding environment.

Benefits

• Gratuities

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Reliability · Preferred
• Cash handling · Preferred
• Payment Processing · Preferred
• Food service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Complaint Resolution
• Food Service
• Beverage Service
• Menu Recommendations
• Wine Selection
• Order Taking
• Cash Handling
• Payment Processing
• Sales Recording
• Table Clearing and Cleaning
• Liquor Regulations Compliance
• Oral Communication
• Client Focus
• Reliability
• Teamwork

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support