front desk manager
On-site · London
Position Overview The Front Desk Manager is responsible for overseeing the daily operations of the clinic?s front desk and ensuring an exceptional patient experience from the first phone call or inquiry through booking, treatment, payment, follow-up, and completion of care. The Front Desk Manager will lead and support the administrative team, maintain efficient therapist schedules, oversee billing and payments, manage patient communication, convert new inquiries into appointments, and ensure clinic policies and procedures are consistently followed. This is a hands-on leadership position re…