Retail Support Associate (Seasonal) | TELUS Oshawa Centre

Job summary

You will engage with customers in-store, by phone, and via messaging to provide excellent service and meet their needs. Additionally, you will create technology-based solutions to improve the lives of customers while contributing to a high-performing team.

Job details

DESCRIPTION This Role offers: $20 per hour in Ontario, Alberta, and BC. $19 per hour in Manitoba, Quebec, Newfoundland, New Brunswick, and Nova Scotia What does it mean to join our TELUS family? * Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof * We are passionate about people - our customers, our communities, and our team * We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small * We strive to ensure you have the support and resources you need to be successful at work and at home * We offer the opportunity to work with all of our brands As a Seasonal Retail Support Associate in our stores, you can expect to: * Be part of a high performing team where contributions are measured and recognized * Work in a fast paced environment, where every day is different * Engage with customers to build rapport, identify their needs, and ensure a positive shopping experience * Work closely with Sales Representatives and Store Managers to achieve store goals and maintain a positive work environment * Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized * Work a flexible schedule, which includes evenings, weekends and holidays. Key dates include but not limited to November 27, November 28, November 29th and November 30th (Black Friday weekend and Cyber Monday) and December 26 - December 27 (Boxing Day weekend) Please note: Previous experience in retail sales or customer service is preferred, but not required. A passion for technology and telecommunications is a plus. QUALIFICATIONS What’s in it for you? * Competitive hourly rate and end of season bonus for qualifying team members * Additional incentives, discounts on TELUS products, and WorkPerks - employee discounts on products & services across 12,000 retail & service providers * Career growth and learning & development opportunities to continuously develop your skills * Opportunity to give back to communities in which we work, live and serve * And much more... You will be successful if you are... * motivated * engaging * adaptable * positive * supportive * team player * eager * resilient * reliable

What you’ll do

You will engage with customers in-store, by phone, and via messaging to provide excellent service and meet their needs. Additionally, you will create technology-based solutions to improve the lives of customers while contributing to a high-performing team.

Requirements

The role requires the ability to work in a fast-paced environment and maintain a flexible schedule, including evenings and weekends. Candidates should be passionate about people and capable of working effectively within a team setting.

Benefits

• Uncapped commission • Flexible benefits plan • Sales incentives • Career growth opportunities • Learning and development • Company matched pension • Share purchase programs • Employee discounts

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Technology proficiency
• Problem solving
• Relationship building
• Adaptability
• Customer Support
• Customer Service
• Information And Communications Technology
• Discounts And Allowances
• Problem Solving
• Relationship Building
• Teamwork

Job areas

• Retail
• Customer Service & Support
• Sales
• Seasonal Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons