ASSOCIÉ(E) À LA VOÛTE

Job summary

Support and troubleshoot store equipment, maintain professional relationships with internal teams and service providers, and respond to cashier requests. Count and balance vault funds, petty cash, cashier floats, safes, and tills; prepare deposits, maintain logs, and report discrepancies.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position Purpose:Vault Associates are responsible for supporting and troubleshooting existing equipment in the store (e.g. registers, scan equipment, printers etc). Clean and maintain equipment, and build professional and courteous relationships with Sales Audit, banks, and armoured car service. They also handle all returned cheque inquiries and cheque collection issues, complete opening and closing vault count, and prepare all tills and change drawers.Position Responsibilities:We're looking for the type of associates who can tap into their inner orange by:Providing friendly and courteous customer service to all associatesResponding promptly to Cashier and Head Cashier requestsCounting vault and key media from previous days salesBalancing petty cash and count cashier floatsBalancing safeMaintaining cashier logMaking daily cash and cheque depositsLogging cashier overages and shortagesInforming management of missing media, sorts and overagesTroubleshooting and supporting existing computer equipment in the storeExperience/Knowledge Required:The kind of orange we’re looking for will possess:Minimum time in position and performance management code requirements of V2 (or P3 in previous system)Ability to work a flexible schedule including evenings and weekendsMinimum 2 years cash experienceExcellent communication skills with ability to work effectively with people at all levelsStrong analytical and problem solving skillsSelf-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashionStrong work ethic, sense of responsibility, attention to detail and confidentialityMust be detail oriented and have good follow-up skills.

What you’ll do

Support and troubleshoot store equipment, maintain professional relationships with internal teams and service providers, and respond to cashier requests. Count and balance vault funds, petty cash, cashier floats, safes, and tills; prepare deposits, maintain logs, and report discrepancies.

Requirements

Applicants must meet the stated internal tenure and performance requirements, be available for a flexible schedule including evenings and weekends, and have at least two years of cash-handling experience. Strong communication, analytical, organizational, and problem-solving skills are required, along with reliability, attention to detail, confidentiality, and the ability to work efficiently under pressure.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash Handling
• Cash Reconciliation
• Cash Deposits
• Cheque Processing
• Equipment Troubleshooting
• Customer Service
• Communication
• Analytical Thinking
• Problem Solving
• Organization
• Attention To Detail
• Confidentiality
• Time Management
• Follow-Up
• Working Under Pressure

Job areas

• Retail
• Finance & Accounting
• Customer Service & Support
• Technology

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