Lot Associate Part Time (SOUTH KEYS)

Job summary

The Lot Associate is responsible for loading customer orders into vehicles and ensuring the parking lot remains safe and clean. They act as a primary point of contact for customers, providing assistance and maintaining store standards.

Job details

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer. Key Responsibilities Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer. Maintain a sufficient quantity of carts near the entrance of the store. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Approach customers to determine if they need help loading product into vehicles and/or shopping carts. Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training. Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad. Follows all Safety and Loss Prevention policies and procedures. Using appropriate safety procedures with all equipment. Competencies Communicates Effectively Customer Focus Skills Interpersonal skills Organizational skills Attention to detail Direct Manager/Direct Reports Front End Supervisor Travel Requirements None Physical Requirements Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education Highschool Diploma or Equivalent Minimum Years Of Work Experience 1 to 2 years Retail experience Minimum Leadership Experience NA Certifications NA Other Requirements/Assets NA The pay range for this position is between $18.85 - $19.85 In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

What you’ll do

The Lot Associate is responsible for loading customer orders into vehicles and ensuring the parking lot remains safe and clean. They act as a primary point of contact for customers, providing assistance and maintaining store standards.

Requirements

Candidates must have a high school diploma or equivalent and 1 to 2 years of retail experience. The role requires the physical ability to lift, push, and pull items in various weather conditions.

Listed skills

• Customer service · Preferred
• Loading · Preferred
• safety procedures · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Loading
• Safety Procedures
• Communication
• Interpersonal Skills
• Organizational Skills
• Attention To Detail
• Customer Focus

Job areas

• Retail
• Customer Service & Support
• Logistics
• Security & Safety