Travel Intern

Job summary

The intern will assist in booking and managing corporate and leisure travel arrangements, including flights, accommodations, and ground transportation. Additionally, they will provide administrative support by maintaining client databases and assisting with customer service inquiries.

Job details

Travel Intern (Unpaid) MRG Travel Toronto, ON Who We Are: Entering the travel industry in Spring 2021, MRG Travel’s mission is to bring its hospitality approach to be the leading provider of customized destination-based positive shareable experiences. Specializing in curating bespoke private travel experiences, each trip near or far, is created to ensure you get the most out of every moment. We are the one-stop source for all your vacation planning. We will take care of all travel needs. From transportation and stays to all-inclusive packages, our team of travel experts will create your dream experience. Founded in 2008, The MRG Group is Canada’s largest independent entertainment company, specializing in live entertainment, hospitality, ticketing, travel, and digital media. Who You Are: You’re motivated and driven in your support of our team across corporate, wholesale, retail leisure travel operations. This internship provides hands-on experience in the travel industry while contributing to real business operations. This is an unpaid internship that qualifies for course credit - applicants must be students looking for course credit. The Fine Print: Corporate Travel Support Assist in booking and managing internal corporate travel arrangements Coordinate flight, accommodation, and ground transportation bookings Maintain travel records and expense documentation Business Operations Support Support wholesale travel operations and vendor relationships Assist with retail customer inquiries and booking processes Help coordinate long stay accommodation programs Process leisure travel bookings and itinerary planning Administrative Tasks Maintain client databases and travel documentation Prepare travel reports and summaries Assist with customer service inquiries via phone and email Support marketing initiatives and promotional activities Qualifications & Experience TICO Certified Currently pursuing studies in Tourism, Hospitality, Business, or related field Strong communication and organizational skills Proficiency in Google Suite Customer service oriented with attention to detail Interest in travel industry operations Ability to work in a fast-paced environment What’s in it for you? Hands on experience in the travel industry A collaborative culture that celebrates creativity and innovation. Access to unique experiences across The MRG Group’s diverse portfolio. Thank you for your interest in the MRG Group. Given the interest in this role, only those selected for an interview will be contacted. We encourage all candidates to keep an eye on our career’s page and apply for all positions that interest you.

What you’ll do

The intern will assist in booking and managing corporate and leisure travel arrangements, including flights, accommodations, and ground transportation. Additionally, they will provide administrative support by maintaining client databases and assisting with customer service inquiries.

Requirements

Applicants must be students pursuing studies in Tourism, Hospitality, Business, or a related field and be eligible for course credit. TICO certification and proficiency in Google Suite are required.

Benefits

• Hands-on experience in the travel industry • Collaborative culture • Access to unique experiences across The MRG Group portfolio

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Corporate Travel Booking
• Vendor Relationship Management
• Customer Service
• Itinerary Planning
• Google Suite
• Administrative Support
• Travel Documentation
• Organizational Skills
• Communication Skills

Job areas

• Hospitality
• Transportation
• Administrative
• Customer Service & Support
• Retail