Outpatient Clerk

Job summary

The outpatient clerk is responsible for performing clerical duties within a hospital setting during scheduled shifts. They must ensure accurate data entry and maintain effective communication with patients and staff.

Job details

Rotation/Shifts Days, Monday to Friday, 8 hour shifts (08:00-16:00). For information purposes only - The Hospital reserves the right to change. Basic Requirements Secondary School Diploma (Grade 12); Six (6) months recent clerical experience, or successful completion of TOH Pathway to Clerical Role Program; Successful completion of TOH medical terminology self-directed learning program or certification in medical terminology from a recognized educational institution; Data Entry (4000 keystrokes/hour); Basic Word; Basic Excel; Excellent interpersonal skills. Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced). The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients. Click here for additional information on The Ottawa Hospital's language proficiency levels. Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca.

What you’ll do

The outpatient clerk is responsible for performing clerical duties within a hospital setting during scheduled shifts. They must ensure accurate data entry and maintain effective communication with patients and staff.

Requirements

Candidates must possess a secondary school diploma and at least six months of clerical experience or equivalent program completion. Proficiency in both English and French, along with medical terminology knowledge and basic computer skills, is required.

Listed skills

• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical experience
• Medical terminology
• Data entry
• Word processing
• Excel
• Interpersonal skills
• English proficiency
• French proficiency

Job areas

• Healthcare
• Administrative
• Customer Service & Support