Reception + Retail Associates

North Vancouver, BC
On-site
Posted Sep 30, 2026
1 position

$19 / hour

Opens an external site

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

Welcome guests, manage check-ins and the waitlist, answer phones, process transactions, and guide clients to their barber. Support the shop team by sanitizing stations, maintaining retail displays and inventory, recommending products, and providing a positive guest experience.

Job details

We’re looking for a great new addition to our team! We’re looking for a reliable, energetic Guest Services Associate to help run the front desk and set the vibe for the whole shop. Position: Guest Services Work Term: Part-Time Location: Park & Tilford, North Vancouver Schedule: 2 to 3 shifts per week Wage: Starting at $18.75/hr What We're About We built Tommy Gun’s around The Fresh Cut Feeling; that reaction when a guest looks in the mirror and knows their Barber or Stylist got it exactly right. As the face of our shop, you’re the first and last impression for every person who walks through our doors. Our main goal is simple: give guests a great experience, support the team on the floor, and help create a work environment where you actually enjoy coming to work. We’re looking for someone who thrives in a fast-paced environment and can handle the flow of a busy shop. If you have experience as a restaurant host or hostess, or a background in retail and customer service, your skills will transfer naturally here. Flexible availability with the ability to work weekdays, weekends, and evening shifts Checking guests in, managing the waitlist queue, and walking clients to their barber’s chair Helping team members sweep and sanitize stations between guests so chairs flip quickly Answering phones, managing check-ins, running the register, and helping guests find the right products Keeping retail shelves stocked, managing inventory, and making product recommendations Communicating clearly with the Barbers and going above and beyond for every guest, every time Staying positive, welcoming, and organized when the shop gets busy! Starting wage of $18.75/hr Part-time schedule of 2 to 3 shifts per week Flexible scheduling built to work around your real life A clean, safe, and positive work environment with a company culture where you actually enjoy coming to work Opportunities for growth and career advancement within the company Generous staff discounts across our full line of retail products A busy, fun atmosphere working with great team members and a solid local clientele Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s Apply today!

What you’ll do

Requirements

The posting does not specify formal education or a minimum number of years of experience. It seeks a reliable, energetic, organized candidate with customer service or retail experience, clear communication skills, and availability for weekday, weekend, and evening shifts.