Clinical Administration Assistant

* Academic Support Unit | UniSC Sunshine Coast, Sippy Downs * Level 4, $76,275 - $80,218 p.a, plus up to 17% employer superannuation * Part-time (25.38 hours per week), ongoing appointment The Opportunity The Academic Support Unit (ASU) provides specialist academic and operational support across UniSC, including school support and multidisciplinary clinics. As the Clinic Administration Assistant, you will provide reception and administrative support to UniSC's Student-Led Clinics, working closely with the Clinic Coordinator, clinical educators, students and clients to support smooth and efficient clinic operations. This is a part-time (0.7 FTE / 25.38 hours per week) role, working Monday, Tuesday, Thursday and Friday. You will coordinate appointments and enquiries, support clinic systems and resources, maintain accurate records and contribute to a professional and welcoming experience for clients, students and staff. You will * provide professional reception and administrative support, including managing enquiries, appointments, triage and waitlists; * support clinical educators and students with clinic systems, data and reporting while maintaining confidentiality; and * assist with clinic resources, spaces and operational requirements and contribute to continuous improvement. About you You are an organised and customer-focused administration professional who enjoys working in a busy environment and engaging with a diverse range of people. You bring strong communication and interpersonal skills, sound judgement and attention to detail, and are confident using technology and learning new systems. You work well independently and as part of a team and are committed to providing a high-quality service. You will possess: * Completion of an associate diploma level qualification with relevant work-related experience, or an equivalent combination of relevant knowledge, training and experience; * Demonstrated experience in reception and/or administration, preferably in a clinical, health, education or professional services environment; * Highly developed organisational and administrative skills, with the ability to manage competing priorities and meet deadlines; * Excellent verbal and written communication skills and the ability to build positive relationships with staff, students, clients and stakeholders; * Demonstrated ability to maintain confidentiality, exercise sound judgement and use initiative; and * Highly developed computer literacy, including Microsoft 365, with the ability to quickly learn and use new systems and technologies. Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [email protected] [[email protected]] or call +61 7 5430 2830. How to apply Position Description: Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] 494797_Clinical Administration Assistant.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtiZ-brGWi56WaJ8dmbWo-BoIriucmyJH3FF6ngdyTQv8FrP_gfVkQ_8cxkUnyFyk1s-nLsVgKtwvIbm7TPNtv4PCD2_gKy9UZpoS1RRFT2PFrRh04Qcw0JoC39-_Fn6bAeqIDYsifTYwXTkGDzlLj4A%7e%7e] All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC [https://www.usc.edu.au/about/careers-at-unisc] Applications for this position close midnight, Thursday 24 September 2026. Your completed application must include: * a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the position description. There will be opportunity within the application form to also include supporting documentation should you wish. Further information regarding how to prepare your application is available on our website: Join our team. [https://careers.usc.edu.au/join-our-team] Have questions or want to know more? For a confidential discussion, please contact: Kayla Thornhill Clinic Coordinator - Academic Support Unit Email: [email protected] [[email protected]] We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC [https://www.usc.edu.au/about] and LinkedIn Life [https://www.linkedin.com/school/university-of-the-sunshine-coast/life/] UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia. UniSC does not accept unsolicited applications. For agency inquiries, contact [email protected] [[email protected]] Discover UniSC [https://www.usc.edu.au/about/careers-at-unisc/discover-unisc] We’re all about doing work that matters, connecting with great people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni. We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for “Zero Hunger,” “Climate Action” and “Life on Land.” UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, innovative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations. We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges. Our Culture [https://www.usc.edu.au/about/careers-at-unisc/our-culture] & Benefits: * Our collaborative, passionate and welcoming culture is what really sets us apart. * Modern teaching & research facilities. * Professional development and career pathway opportunities. * We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) [https://www.usc.edu.au/about/diversity-and-inclusion/gender-equity/sage-athena-swan] initiative. * Flexible work arrangements & generous leave options. * Salary packing options + 17% Super. * EAP, fitness passport & discounted private health.

The Clinical Administration Assistant provides reception and operational support to student-led clinics, managing appointments, enquiries, and triage. They also assist clinical educators and students with clinic systems, data reporting, and resource management to ensure efficient operations.

Candidates should possess an associate diploma level qualification or equivalent experience in a clinical, health, or professional services environment. Strong organizational skills, computer literacy in Microsoft 365, and the ability to maintain confidentiality and build positive relationships are essential.

• 17% Employer superannuation • Flexible work arrangements • Generous leave options • Salary packing options • Employee assistance program • Fitness passport • Discounted private health • Professional development

• Customer servicePreferred
• TeamworkPreferred
• Appointment SchedulingPreferred
• Problem solvingPreferred
• Administrative SupportPreferred
• Microsoft 365Preferred
• interpersonal skillsPreferred
• Attention to detailPreferred
• CommunicationPreferred
• ReportingPreferred
• data managementPreferred

Identified from the job description. Confirm important requirements above.

• Reception
• Administrative support
• Customer service
• Data management
• Reporting
• Triage
• Appointment scheduling
• Microsoft 365
• Communication
• Interpersonal skills
• Confidentiality
• Organisational skills
• Attention to detail
• Problem solving
• Teamwork
• Administrative Support
• Ability To Meet Deadlines
• Resilience
• Elite Sports
• Administrative Functions
• Quick Learning
• Research
• Teaching
• Benchmarking
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• Employee Assistance Programs
• Equities
• Health Education
• Higher Education
• Innovation
• Interpersonal Communications
• Operations
• Aquaculture
• Detail Oriented

• Administrative
• Education
• Customer Service & Support
• Healthcare
• Clinical Administrative Assistant
• Medical Assistant
• Medical Assistants

Minimum education

College diploma

Minimum experience

2+ years

Posting language

English

Working hours

26 hours per week