Department Assistant, Industry Services and Part-Time Trades

Job Summary The Department Assistant, Industry Services & Part Time Trades (IS & PT) collaborates with the Program Coordinator, Applied and Technical Studies, to ensure the efficient operation of IS & PT. The Assistant serves as the initial contact and liaison with other offices, individuals, and external institutions and agencies to provide information and resolution on a range of specified issues. The Assistant responds to internal and external inquiries by phone, email, social media, or in person; problem solves as appropriate; and follows up or escalates as required. They manage and monitor the Department’s social media accounts and create promotional documents, materials, and emails to market IS & PT programs. They will work closely with the Program Coordinator on community outreach events. This role provides general administrative support to IS & PT. They also ensure IS & PT website content is updated and executes social media campaigns across a range of platforms, usually in consultation with the Program Coordinator. The Assistant provides preliminary advising to prospective students on IS & PT courses and programs. Qualifications Completion of a certificate in office administration from a recognized post-secondary institution. Minimum three years’ related work experience, preferably in a post-secondary environment, or a combination of work experience in both post-secondary and other relevant environments will be considered. Experience in a student-facing or customer service support role. Knowledge of UFV and BC Post-Secondary system. Knowledge of Industry Services & Part-Time Trades, its programs, and course offerings. Excellent knowledge of written and verbal English and office practices and procedures. Demonstrated social media skills including the ability to work across a range of platforms. Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook, Access), FAST, Banner, Adobe, and social media management tools. Experience with planning, executing, or providing support for special events, recruitment and marketing strategies, and social media presence. Ability to work independently with minimum supervision and ability to multi-task in a fast-paced environment. Well-developed customer service skills; ability to deal sensitively, effectively, and professionally with students, staff, faculty and other professional groups as well as the public. Conflict management and problem-solving skills. Ability to communicate effectively (written and oral) and professionally. Excellent time-management, organization, planning, coordination, prioritization, and follow-up skills. Ability to remain calm under pressure and maintain confidentiality. Ability to successfully recognize, analyze and resolve problems. How to Apply Please submit your resume and cover letter by the application deadline. About UFV The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV. UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students. Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to [email protected]. Learn more about our commitment to diversity and inclusion. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials. UFV is committed to the principle of equity in employment.

The Department Assistant provides administrative support and serves as the primary liaison for Industry Services and Part-Time Trades. Key duties include managing social media accounts, updating website content, and providing preliminary advising to prospective students.

Candidates must have a certificate in office administration and at least three years of related experience, preferably in a post-secondary environment. Proficiency in Microsoft Office, Banner, and social media management tools is required.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Office Administration
• Social Media Management
• Customer Service
• Student Advising
• Microsoft Office Suite
• Banner
• FAST
• Adobe
• Event Planning
• Conflict Management
• Time Management
• Organization
• Written Communication
• Verbal Communication
• Problem Solving
• Marketing Strategies

• Administrative
• Education
• Customer Service & Support
• Marketing
• Trades

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 10, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level