We took to the skies in 1996 with just over 200 employees and three aircraft serving six destinations. Today, the WestJet Group offers scheduled service to 120+ destinations in North America, Central and South America, the Caribbean, Asia and Europe with 14,000+ WestJetters and nearly 200 aircraft. Our ambitious growth plan will create a stronger and more resilient low-cost airline, while offering affordable travel choices for all Canadians. We are dedicated to reliability, operational excellence, driving economic growth, and making our guests and our people central to everything we do. We’re committed to enriching the communities we serve. By working with local organizations and national charitable partners, we invest in initiatives that matter to our guests and people. We’re proud to be a leading Canadian employer and a top talent destination. In 2024, Forbes recognized us as one of Canada’s best employers.
On-site
The Customer Service Agent is responsible for providing a safe and positive airport experience for guests, including check-in, boarding, and deplaning processes. They also handle guest concerns, such as itinerary changes and baggage issues, while acting as a brand ambassador.