Bridal Consultant

Company Description White Dove Bridal is a specialty bridal boutique serving clients in Concord, ON and surrounding communities. The boutique focuses on providing a personalized, welcoming experience for individuals shopping for bridal gowns, formalwear, and accessories. Team members work closely with clients to understand their style, preferences, and budget, creating memorable and stress-free appointments. The environment is collaborative, client-focused, and detail-oriented, with an emphasis on high-quality service and product knowledge. Working at White Dove Bridal offers the opportunity to be part of important life moments and help clients feel confident and celebrated. Role Description The Bridal Consultant role is an on-site position based in Concord, ON. This role involves greeting clients, assisting with gown and accessory selections, and providing fitting room support throughout appointments. The Bridal Consultant will maintain product knowledge, answer questions about styles, alterations, timelines, and pricing, and guide clients through the purchasing process, including invoicing and payment. Daily tasks include keeping the showroom clean and organized, restocking merchandise, preparing displays, and safeguarding inventory. The role also involves scheduling appointments, following up with clients, and collaborating with the team to ensure a high standard of customer service and a welcoming boutique atmosphere. Qualifications Strong customer service and client-facing skills, including active listening, empathy, and professional communication. Sales and retail experience, with the ability to meet individual and team sales goals while maintaining a consultative approach. Attention to detail in styling, merchandising, and maintaining a clean, organized showroom environment. Ability to work on-site, stand for extended periods, and assist with gowns and accessories in fitting rooms. Reliable time management, including availability for weekends, holidays, and peak bridal seasons. Comfort working with point-of-sale systems, appointment scheduling tools, and basic computer applications. Collaborative mindset and willingness to support teammates and contribute to a positive, inclusive workplace. Previous experience in bridal, fashion, or formalwear is an asset but not required; training will be provided.

The Bridal Consultant greets clients and assists them in selecting bridal gowns and accessories while providing fitting room support. They are also responsible for maintaining the showroom, managing appointments, and guiding clients through the purchasing and payment process.

Candidates should possess strong customer service and retail sales skills with a high attention to detail in styling and organization. Availability for weekends, holidays, and peak seasons is required, and previous experience in bridal or fashion is considered an asset.

• Time managementPreferred
• Point-of-sale systemsPreferred
• Customer servicePreferred
• SalesPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Active Listening
• Professional Communication
• Styling
• Merchandising
• Time Management
• Point-of-Sale Systems
• Appointment Scheduling
• Retail Operations
• Client Relationship Management
• Inventory Management

• Retail
• Sales
• Customer Service & Support

Minimum experience

2+ years

Apply by

Feb 8, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available