Wingstop Shift Lead

Wingstop Canada Location: Calgary Job Type: Shift Lead Are you ready to lead the squad and serve up flavour like a boss? At Wingstop Canada, we’re not just about wings—we’re about bold flavours, epic vibes, and next-level leadership. If you’ve got the passion, the hustle, and the right ingredients to run the show, we want you as our next Shift Lead! What You’ll Be Doing (AKA Your Wingstop Superpowers): Business Leader Moves: Driving the team to achieve shift targets, audit management & achieving high customer satisfaction ratings are your key focus! Squad Leadership: Motivate, coach, and lead the team to deliver top-tier service and fire up the kitchen. Flavour Quality Control: Ensure every wing that leaves the kitchen is crispy, juicy, and packed with legendary flavour. Operations on Point: Manage shift operations, from prepping and cooking to customer service and cash handling. Speed & Efficiency: Keep the crew moving, orders flowing, and customers happy—because no one likes waiting for wings! Vibes Management: Create a fun, high-energy, and positive work environment for both the team and our guests. Clean & Safe: Make sure everything is up to food safety and hygiene standards—because we take cleanliness as seriously as we take flavour. What We’re Looking For: Leadership experience in hospitality, retail, or a fast-paced environment. Ability to stay cool under pressure (literally—it gets hot in the kitchen!). Passion for customer service, food quality, and team development. Strong communication and problem-solving skills—you know how to handle rush hour like a pro. A love for all things wings, flavour, and good vibes! What’s in it for You? Competitive salary + performance bonuses. FREE wings (because let’s be real, that’s a huge perk). Career growth opportunities—we love to promote from within! A dynamic, fun, and fast-paced work environment. Leadership training to help you level up in your career. If you’re ready to run the shift, bring the energy, and serve up some legendary wings, we want YOU on our team! Apply now and let’s make Wingstop Canada the hottest spot in town! We build teams as diverse as our flavours. Wingstop Canada is an equal opportunity employer — everyone is welcome here, full stop. We don't discriminate on the basis of race, colour, national origin, ancestry, place of origin, citizenship, creed, sex or gender, gender identity, gender expression, sexual orientation, age, marital status, family status, pregnancy, physical or mental disability, record of offences, genetic information, or medical condition. Need accommodations during the hiring process? We've got you. As part of our commitment under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, just contact us directly and we'll sort it out together!

The Shift Lead is responsible for driving team performance to achieve shift targets and maintaining high customer satisfaction. They oversee kitchen operations, ensure food quality and safety standards, and manage the overall energy and vibes of the workplace.

Candidates should have leadership experience in hospitality, retail, or fast-paced environments and the ability to work under pressure. Strong communication skills and a passion for team development and food quality are essential.

• Performance Bonuses • Free Wings • Career Growth Opportunities • Leadership Training

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Team Management
• Customer Service
• Food Quality Control
• Cash Handling
• Problem Solving
• Communication
• Food Safety
• Hygiene Standards
• Operations Management
• Coaching
• Time Management
• Food Quality Assurance And Control
• Energetic
• Audit Management
• Management
• Cleanliness
• Cooking
• Food Safety And Sanitation
• Leadership Development
• Operations
• Team Building
• Quality Control

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Retail
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week