Retail Associate

Job summary

Welcome customers, assist with product selection and fitting rooms, process sales, and provide a positive in-store shopping experience. Maintain store presentation and organization, restock and monitor merchandise, support merchandising updates, and work with the team to meet sales goals.

Job details

Company Description Zumel & Co. is a women’s clothing retailer located on Queen Street West in Toronto, ON, known for its curated selection of contemporary fashion. The store focuses on offering stylish apparel and accessories that help shoppers express their personal style. Team members are encouraged to provide attentive, personalized service in a welcoming environment. Working at Zumel & Co. offers the opportunity to engage with fashion-conscious customers and be part of a small, collaborative retail team. Role Description As a Retail Associate at Zumel & Co., you will work part-time on-site at our Queen Street West location in Toronto, ON. You will greet customers, assist with product selection, provide fitting room support, and ensure a positive in-store shopping experience. Daily responsibilities include maintaining visual standards, restocking merchandise, handling point-of-sale transactions, and monitoring inventory levels on the sales floor. You will help keep the store clean and organized, support merchandising updates, and communicate promotions or new arrivals to customers. The role also involves both collaborating with team members to meet store goals, achieving personal sales goals and upholding Zumel & Co.’s customer service standards. Qualifications Strong interpersonal skills and a customer-focused service approach to create welcoming, positive interactions. Experience delivering quality customer experience, including assisting with product selection and handling inquiries. Basic inventory management skills, such as restocking, tagging, and maintaining organized stock rooms. Clear communication skills for engaging with customers and collaborating effectively with team members. Previous retail or customer service experience is an asset. Interest in women’s fashion and current trends. Ability to stand for extended periods and perform light physical tasks such as lifting and moving merchandise. Availability to work a flexible part-time schedule, including evenings, weekends, and holidays as needed. Full weekend availability and at least two weeldsys needed. Scheduling based on performance and business needs Position starts at $17.95/ hour Approximate hour range: 20-24 hours/ week Opportunity for growth

What you’ll do

Welcome customers, assist with product selection and fitting rooms, process sales, and provide a positive in-store shopping experience. Maintain store presentation and organization, restock and monitor merchandise, support merchandising updates, and work with the team to meet sales goals.

Requirements

Strong interpersonal and communication skills, a customer-focused approach, and basic inventory skills are required; previous retail or customer service experience is an asset. Applicants should be interested in women’s fashion, able to stand for extended periods and move merchandise, and available for a flexible part-time schedule including full weekends and at least two weekdays.

Listed skills

• Customer service · Preferred
• interpersonal communication · Preferred
• Inventory management · Preferred
• Sales · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Interpersonal Communication
• Product Selection Assistance
• Fitting Room Support
• Inventory Management
• Restocking
• Merchandising
• Point-of-Sale Transactions
• Visual Standards
• Sales
• Team Collaboration
• Customer Inquiries
• Store Organization
• Fashion Trend Awareness

Job areas

• Retail
• Customer Service & Support
• Sales