In-Room Dining Server (Part-Time)

Job summary

The In-Room Dining Server is responsible for delivering food and beverage orders to guest rooms in a timely and accurate manner. They must maintain full knowledge of menu items and provide professional, friendly service while adhering to safety and sanitation policies.

Job details

Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of In-Room Dining Server. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage discount of 50% in our restaurants Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Full rate of pay of $18.80/hour Job Description Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist guests regarding menu items in an informative and helpful way Have full knowledge of all beverage lists Deliver food and beverage in a timely and accurate manner Pick up orders efficiently from the kitchen Check outgoing orders for quality and accuracy of set up Have full knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous experience in the culinary field required Previous Food & Beverage service experience required Previous Point of Sale System experience preferred Excellent communication skills in both official languages Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Smart Serve Certification Additional Information Physical Aspects of Position (included but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Part-Time

What you’ll do

The In-Room Dining Server is responsible for delivering food and beverage orders to guest rooms in a timely and accurate manner. They must maintain full knowledge of menu items and provide professional, friendly service while adhering to safety and sanitation policies.

Requirements

Candidates must have previous experience in the culinary and food and beverage service fields. A Smart Serve certification is required, along with strong communication skills and the ability to work in a fast-paced environment.

Benefits

• Food and beverage discount • Employee benefit card • Discounted rates in Accor worldwide • Learning programs • Corporate social responsibility activities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Food and beverage service
• Point of sale system
• Communication skills
• Interpersonal skills
• Problem solving
• Time management
• Safety and sanitation
• Teamwork
• Smart serve certification
• Service Standards
• Artificial Intelligence
• Communication
• Corporate Social Responsibility
• Leadership
• Problem Solving
• Point Of Sale
• Sanitation

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• In Room Dining Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses