Wait Staff - Server

Job summary

You will be responsible for taking orders, serving food and beverages, and ensuring a high-quality customer experience. Additionally, you will maintain a clean workspace, set up tables, and collaborate with the culinary team regarding dietary restrictions.

Job details

Job Description Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team! We are hiring part-time Wait Staff to join our team at our Riverbank Social restaurant located on Carleton University campus. As a member of our Wait Staff team, you’ll master the art of creating an awesome customer experience. You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Wait Staff love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you’ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you. Riverbank Social is generally open Monday-Friday/daytime hours, however some schedules may include evenings or weekends.What We Offer Health and Dental benefits after 3 months of employment for full-time employees Meal program allows you to eat at a discounted price Group RRSP for qualifying individuals Training and development Position advancement opportunities Employee recognition programs including service awards Strong focus on a safe and healthy work environment Diverse and inclusive workforce Aramark Scholarship Program which gives scholarship opportunities for dependents of full-time employees About the Job Be well-versed in the menu and easily able to explain menu items, including ingredients, preparation methods, potential allergens, and make recommendations as appropriate Accurately and efficiently take orders, ensuring no mistakes are made Serve food and beverages promptly and ensure customers are satisfied with their meals Remain alert and work with the culinary team on any food restrictions or allergies Provide the customer’s bill and receive payment Set up tables, buffet stations and any reservations requirements Greet guests upon arrival Clear tables and maintain a clean and organized workspace Ensure proper use and cleanliness of equipment Ensure adherence to all of Aramark Policies and Procedures May perform other duties as required Essential Skills & Qualities Required: Customer Service Excellence: Attentiveness: Pays close attention to guests’ needs and anticipates their requirements Politeness and Friendliness: Embodies a warm and welcoming demeanor Active Listening: Be a good listener and understand customer preferences and requests Patience: Remain calm and composed when under pressure or when dealing with difficult situations Problem Solving: Effectively address customer issues and efficiently find solutions Communication and Interpersonal Skills: Clear Communication: Communicate effectively with both customers and restaurant staff Teamwork: Collaborate effectively with staff members to ensure a smooth service Social Perceptiveness: Understand customer cues and adjust approach accordingly Other Important Qualities: Resilience: Remain calm and composed under pressure Adaptability: Ability to adjust to changing situations and customer needs Positive Attitude: Maintain a positive and enthusiastic demeanor Professionalism: Maintain a professional appearance and conductAbout You 3+ years wait staff experience Excellent command of the English language (bilingualism an asset) Smart Serve certified The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters. The hourly wage range for this position is 19.75/hr to 21.08/hr.

What you’ll do

You will be responsible for taking orders, serving food and beverages, and ensuring a high-quality customer experience. Additionally, you will maintain a clean workspace, set up tables, and collaborate with the culinary team regarding dietary restrictions.

Requirements

Candidates must have 3+ years of wait staff experience and possess a valid Smart Serve certification. A strong command of the English language and the ability to pass a criminal background check are also required.

Benefits

• Health benefits • Dental benefits • Meal program • Group RRSP • Training and development • Position advancement opportunities • Employee recognition programs • Aramark Scholarship Program

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Table Setup · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Order taking
• Food and beverage service
• Menu knowledge
• Allergen awareness
• Table setup
• Communication
• Teamwork
• Problem solving
• Active listening
• Patience
• Adaptability
• Professionalism
• Smart Serve certification
• Positivity
• Resilience
• Active Listening
• Cleanliness
• Customer Service
• Training And Development
• English Language
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• Politeness
• Restaurant Operation
• Social Perceptiveness
• Friendliness
• Reservations
• Greeting Customers
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Wait Staff/Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses