Tasting Room Associate, Laughing Stock Vineyards

Job summary

Greet guests and conduct informative wine tastings while sharing the winery's story and winemaking processes. Process sales transactions and maintain the cleanliness and organization of the tasting room and outdoor areas.

Job details

JOB DESCRIPTION: Laughing Stock Vineyards is dedicated to crafting exceptional wines and creating memorable experiences for our guests. We’re looking for enthusiastic, guest-focused individuals to join our tasting room team! Responsibilities include: - Warmly greet and welcome guests to the tasting room - Conduct engaging, informative wine tastings (guided flights, seated tastings, or walk-in pours) - Share knowledgeable information about our wines, winemaking process, vineyard practices, and winery story - Provide excellent customer service and create memorable guest experiences - Accurately process sales transactions (cash, credit, wine club sign-ups, merchandise) - Recommend wines and assist guests with purchases and wine club enrollment - Maintain a clean, organized, and inviting tasting room and outdoor spaces - Restock tasting supplies, glassware, and retail displays - Assist with light event setup and support during special events and weekends when needed What you’ll bring - Previous hospitality, retail, or customer service experience (wine knowledge is a plus but not required—we will train the right person!) - Outgoing, friendly, and genuinely enjoys interacting with people - Comfortable speaking in front of small groups and telling engaging stories - Basic math skills for handling cash and processing transactions - Ability to stand for extended periods and lift/carry up to 40 lbs (cases of wine) - Available to work weekends, some holidays, and occasional evenings (peak season flexibility is important) - 19+ years of age (required for serving alcohol) Compensation: starting at $20/hr We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

What you’ll do

Greet guests and conduct informative wine tastings while sharing the winery's story and winemaking processes. Process sales transactions and maintain the cleanliness and organization of the tasting room and outdoor areas.

Requirements

Candidates should have previous experience in hospitality or retail and be comfortable speaking in front of small groups. Must be at least 19 years old, able to lift 40 lbs, and available to work weekends and holidays.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Wine Tasting
• Sales Transactions
• Public Speaking
• Cash Handling
• Hospitality
• Retail Sales
• Wine Club Enrollment
• Inventory Management
• Event Support

Job areas

• Hospitality
• Food & Beverage
• Retail
• Customer Service & Support
• Sales

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