Supervisor (Catering - Banquet Department)

At Bingemans, we create Grand Experiences. As one of Waterloo Region’s largest hospitality and entertainment providers, Bingemans offers a diverse mix of meeting and event spaces, catering services, and year-round as well as seasonal attractions. From corporate conferences and social celebrations to family fun at Big Splash Waterpark, FunworX Indoor Playland, and Bingemans Camping Resort, we deliver memorable experiences for every guest. Seasonal events such as Screampark, Gift of Lights, along with venues such as Kingpin Bowlounge and Putt Social, round out a dynamic and growing portfolio across Southwestern Ontario. Bingemans is in the business of providing Grand Experiences! We are currently hiring part-time Banquet Supervisor. What will you be doing? * Communicate with clients regarding contract and any changes and ensure the successful execution of events * Organize and supervise staff, event set ups, service and bar * Direct staff in the cleaning of food and beverage equipment as well as facilities, including dishwashing area and staff * Communicate and delegate to meet and exceed guest expectation for an event * Able to speak with clients in a friendly and professional manner * Perform other duties assigned What we're looking for? * Demonstrated ability to deliver exceptional customer experience * Demonstrated leadership experience (Must have the ability to lead larger teams and all types of function of 400 people or more on and off property, independently without the need of management assistance) * Related industry experience(hospitality, banquet services, catering and convention services) * Must be a quick learner and have the ability to think on your feet and resolve any changes to set ups, time lines and add-ons * Able to work with minimal supervision at times * Flexible to work days, evenings and weekend shifts * Smart Serve Certified * Valid Driver's license and clean Driver's abstract * Standard First Aid- CPR level C and AED (or willing to get certified) This position is for an open vacancy currently available within our organization. We thank all applicants for their interest, however only candidates selected for further consideration will be contacted. Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. As part of our recruitment process, we use AI-assisted tools that highlight relevant work history. AI does not make any screening or hiring decisions.

The supervisor will communicate with clients to ensure successful event execution and direct staff in setup, service, and facility maintenance. They are responsible for meeting guest expectations and resolving any operational changes during events.

Candidates must have demonstrated leadership experience managing large teams and possess relevant industry experience in hospitality or catering. Essential certifications include Smart Serve, a valid driver's license, and First Aid/CPR/AED training.

• Time managementPreferred
• Customer servicePreferred
• First AidPreferred
• Problem solvingPreferred
• LeadershipPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Event Management
• Staff Supervision
• Customer Service
• Leadership
• Catering Operations
• Communication
• Problem Solving
• Time Management
• Smart Serve Certification
• First Aid
• CPR
• AED
• Professionalism
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Quick Learning
• Automated External Defibrillator
• Artificial Intelligence
• Management

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Catering/Banquet Server
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week