Receptionist/Concierge

Receptionist/Concierge The Opportunity Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere. What You’ll Do * Welcome residents, families, and visitors, and respond to inquiries with care * Answer phones, route messages, and manage incoming and outgoing mail * Maintain accurate records, files, and office documentation * Assist with billing, accounts payable/receivable, and daily bank deposits * Support the team in keeping the residence safe, secure, and well-organized * Ensure health, safety, and confidentiality policies are always followed. What You’ll Bring * Secondary school diploma (Grade 12) or equivalent required * Previous experience in a receptionist, clerical, or bookkeeping role * Proficiency in Microsoft Word and Excel; working knowledge of office systems * Exceptional communication and customer service skills * Ability to multitask, prioritize, and remain calm under pressure * Comfort interacting with seniors, families, and visitors with warmth and empathy * Organized, self-motivated, and able to work both independently and in a team What We Offer * A safe, inclusive workplace where you’re supported and appreciated * Competitive compensation and benefits * Opportunities for leadership development and career growth * A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents Additional Requirements * Ability to manage physical and mental demands of the role * Must be prepared to respond to emergency situations * Clear Criminal Background Check, VSS and TB Test where required At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448. Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The receptionist will manage daily clerical and accounting tasks while serving as the primary point of contact for residents and visitors. They are responsible for maintaining office documentation, handling mail, and ensuring a safe and welcoming environment for all.

Candidates must possess a secondary school diploma and have previous experience in a clerical or bookkeeping role. Proficiency in Microsoft Office and strong communication skills are essential for this position.

• Competitive compensation • Leadership development • Career growth opportunities

• Customer servicePreferred
• Microsoft ExcelPreferred
• record keepingPreferred
• Accounts receivablePreferred
• CommunicationPreferred
• MultitaskingPreferred
• PrioritizationPreferred
• Microsoft WordPreferred
• BillingPreferred
• BookkeepingPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Microsoft Word
• Microsoft Excel
• Clerical tasks
• Bookkeeping
• Multitasking
• Prioritization
• Empathy
• Office systems
• Record keeping
• Billing
• Accounts payable
• Accounts receivable
• Workplace Inclusivity
• Composure
• Self-Motivation
• Accounts Payable
• Accounts Receivable
• Accounting
• Artificial Intelligence
• Deposit Accounts
• Clerical Works
• Customer Service
• Confidentiality
• Leadership Development
• Operations
• Calmness Under Pressure
• Detail Oriented

• Administrative
• Customer Service & Support
• Finance & Accounting
• Healthcare
• Concierge/Receptionist
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week