Hardware Clerk

Job summary

The hardware clerk is responsible for stocking shelves, managing freight, and assisting in the lumber yard. They also provide customer service, operate point of sale terminals, and handle incoming phone inquiries.

Job details

Who we are: Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.borderlandco-op.crs. What you’ll do: The successful candidate reporting to the Hardware Manager will be expected to perform the following duties: • Stocking shelves, putting away freight and assisting in the lumber yard where required. • Assisting Customers with any needs they may have, running point of sale terminals. • Answering phone calls and providing solutions to the caller or ensuring they speak with the correct department. Why it matters: Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. Who you are: You are looking for a career in Customer Service and: • You are familiar with hardware products. • Have a flexible schedule and able to come in on a call in basis. • You’re honest and trustworthy, are results-oriented and strive to be the best in what you do. • You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work. Our Team Members receive competitive salaries. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

What you’ll do

The hardware clerk is responsible for stocking shelves, managing freight, and assisting in the lumber yard. They also provide customer service, operate point of sale terminals, and handle incoming phone inquiries.

Requirements

Candidates should have familiarity with hardware products and a flexible schedule to accommodate call-in shifts. Strong interpersonal skills and a commitment to teamwork and customer service are required.

Benefits

• Competitive salaries
• Learning opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Hardware product knowledge
• Stocking shelves
• Freight handling
• Point of sale operation
• Communication
• Problem solving
• Relationship building
• Collaboration
• Stocking Merchandise
• Customer Service
• Cooperation
• Innovation
• Point Of Sale
• Trustworthiness
• Teamwork
• Honesty

Job areas

• Retail
• Customer Service & Support
• Trades
• Hardware Manager
• Shipping / Receiving Clerk
• Stock Clerks
• Shipping, Receiving, and Inventory Clerks

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