Shift Leader

Vancouver, BC
On-site
Posted Oct 6, 2026
1 position

$18 / hour

Opens an external site

Employment type: Part-time
Experience level: Mid-level · 2+ years
Apply by: Nov 3, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Lead assigned shifts by supervising and coordinating staff, maintaining efficient workflows, and upholding service, product, cleanliness, and quality standards. Engage with guests, resolve concerns or conflicts, and collaborate with front-of-house and back-of-house teams to deliver a positive guest experience.

Job details

Position Type Part-Time Position Overview Join our dynamic team as a Shift Leader, where you’ll extend beyond your primary job duties to take on leadership responsibilities. You will be scheduled leadership shifts to oversee the smooth operation of our venue during your shifts and be responsible for coordinating and supervising staff activities, ensuring excellent customer service, and maintaining high standards of quality and efficiency. Your role is pivotal in creating a seamless and enjoyable experience for our guests, while fostering a positive and productive work environment for team members. Skills & Qualifications Minimum of 1 year of experience in your primary role. Ability to energize and motivate a team. Excellent at socializing and love working with people. Organized while working in a fast-paced and high-volume environment. Knowledgeable about the products and services relevant to your role (e.g., drink recipes, guest services protocols). 1-3 years of experience in a supervisory or leadership role within a bar/restaurant/hospitality setting is an asset. Excellent customer service skills, with a friendly and approachable demeanor. Leadership qualities, including the ability to inspire and guide team members. Adaptable to work effectively as a team member in an ever-changing environment. Ability to work well under pressure in a fast-paced environment. Flexibility to work late nights, weekends, and holidays as required. Duties & Responsibilities This role alternates between your regular scheduled shifts in your primary position and shifts dedicated solely to shift leading. Ensure a high standard of product knowledge and service, both in food and beverage programs and in guest services. Provide outstanding customer service, engaging with guests to enhance their experience and address any concerns. Supervise and coordinate the activities of staff during your shift, ensuring efficient workflow and adherence to quality standards. Monitor the cleanliness and organization of the work area, maintaining a hygienic and inviting environment. Work closely with your front-of-house and back-of-house teams to create the best guest experience possible. Address any issues or conflicts that may arise during your shift, employing effective problem-solving and conflict resolution skills. Compensation $17.85 per hour Gratuity earnings from a tip share Free meal on the days you shift lead Annual merch allowance Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace We thank all candidates for applying. Only those selected for an interview will be contacted.

What you’ll do

Requirements

Candidates need at least one year of experience in their primary role, strong customer service and leadership abilities, and knowledge of relevant products and services. Supervisory experience in hospitality is an asset; candidates must also be adaptable, organized, effective under pressure, and available for late nights, weekends, and holidays.