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Intake Coordinator (Remote)

Remote
Entry Level
Part-Time

Top Benefits

Dedicated Business Phone
Ongoing Support And Training
Flexible Remote Work Environment

About the role

Intake Coordinator (Remote) PlayAbility Sports & Fitness PlayAbility Sports & Fitness is growing, and we're looking for a compassionate, organized, and motivated Intake Coordinator to become the first point of contact for families interested in our adaptive sports and fitness programs for neurodivergent children. This is a remote, commission-based opportunity that is ideal for someone who enjoys helping families, has excellent communication skills, and is passionate about making a meaningful impact in the autism community. What You'll Do As the Intake Coordinator, you will guide families through the enrollment process from their initial inquiry to the completion of their Occupational Therapy assessment. Your responsibilities will include: Contacting parents within 1–2 business days after they inquire through our website or phone. Welcoming families and introducing them to PlayAbility's programs and services. Ensuring parents have received and completed the Intake Form. Answering questions regarding our programs, fees, locations, scheduling, start dates, and OAP eligibility. Coordinating Occupational Therapy assessment appointments with families. Following up with parents to ensure assessments are completed in a timely manner. Maintaining an organized client tracking spreadsheet and updating the status of every inquiry. Participating in weekly progress meetings with the President to review client updates and ensure a smooth intake process. What We Provide A dedicated PlayAbility phone and business phone number. Ongoing support and training. Flexible remote work environment. Opportunity to grow with a rapidly expanding organization. We're Looking For Someone Who Is Friendly, compassionate, and professional. An excellent communicator by phone and email. Highly organized and detail-oriented. Comfortable using Microsoft Excel or Google Sheets. Able to work independently and manage multiple families at once. Passionate about supporting neurodivergent children and their families. Experience in customer service, healthcare, education, therapy clinics, recreation, or working with children is considered an asset, but it is not required. Why Join PlayAbility? At PlayAbility, you'll be more than an Intake Coordinator—you'll be the welcoming voice that helps families begin their journey with confidence. As we continue expanding into new communities, there will be opportunities for professional growth and increased responsibility within the organization. If you're looking for a rewarding opportunity where you can make a real difference while working remotely, we'd love to hear from you. To apply, please submit your resume through LinkedIn. Qualified candidates will be contacted to arrange an interview with the President of PlayAbility Sports & Fitness.

About PlayAbility Sports & Fitness

Wellness and Fitness Services
11-50 employees
Founded in 2026

At PlayAbility Sports & Fitness, we believe every neurodivergent individual deserves the opportunity to experience the physical, social, and emotional benefits of sports and fitness in an environment designed for their success.

Based in Milton, Ontario, PlayAbility specializes in adaptive sports and fitness programs for neurodivergent children, teens, and adults. Our programs are tailored to each participant's unique strengths, abilities, and goals, helping them build confidence, improve physical fitness, develop social skills, and create lifelong healthy habits.

Our approach combines structured coaching with evidence-informed practices to create engaging, supportive, and enjoyable experiences. We offer adaptive sports such as soccer, basketball, and cricket, as well as personalized fitness programs focused on strength, endurance, coordination, balance, and overall wellness. Programs are available in one-on-one and small-group settings to ensure every participant receives the attention and support they need.

We work collaboratively with families and professionals to help participants achieve meaningful outcomes while creating an inclusive community where every athlete feels valued, respected, and empowered.

At PlayAbility, we believe that fitness is more than exercise—it's a pathway to greater independence, confidence, resilience, and quality of life. Our vision extends beyond one facility. We are committed to expanding our programs across Canada, creating accessible spaces where neurodivergent individuals of all ages can participate, grow, and thrive through movement.

Whether someone is taking their first steps into sports, looking to improve their physical fitness, or working toward long-term athletic goals, PlayAbility is dedicated to helping every individual reach their full potential.

Together, we're building a future where every ability has the opportunity to play, move, and succeed.

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