Operational Services – Delta Hotels by Marriott Kamloops

Location: Kamloops, BC

Department: Front Office

Reports To: Front Office Manager

Job Type: Part-time

Pay: $18.25 - $20.16

About the Role

We are looking for an Operational Services team member to support our Front Office and overall hotel operations. In this role, you will help create a welcoming experience for our guests by providing luggage assistance, valet service, and general operational support across the property. This is a dynamic, hands-on position ideal for someone who enjoys variety, working both independently and as part of a team, and delivering excellent guest service.

What You’ll Do

Greet guests and provide friendly, professional service throughout their stay

Assist with luggage handling and guest requests

Park and retrieve guest vehicles safely and efficiently

Maintain cleanliness and presentation of lobby and exterior areas

Support Front Office operations, including assisting with guest arrivals and departures

Coordinate with other departments to ensure smooth daily operations

Monitor the property and report safety or maintenance concerns

Respond to guest inquiries and assist with directions or local information

What We’re Looking For

Previous customer service experience is an asset

Strong communication and interpersonal skills

Ability to work in a fast-paced, team-oriented environment

Reliable and professional with a strong work ethic

Comfortable working both indoors and outdoors

Ability to stay calm and handle a variety of situations professionally

Valid driver’s license and ability to operate automatic vehicles (standard is an asset)

Availability to work varied shifts, including mornings, afternoons, evenings, weekends, and holidays

Legally entitled to work in Canada

Working Conditions

This role involves both indoor and outdoor work in a fast-paced environment with frequent guest interaction. Scheduling includes a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

Physical Requirements

Ability to stand and move throughout the shift

Frequent lifting, bending, and carrying

Ability to lift and move items up to approximately 50lbs

Why Join Us

Opportunity to grow within Delta Hotels by Marriott, part of a global brand

Work with an experienced and supportive leadership team

A collaborative team culture where your contributions are valued

Marriott travel discounts and food & beverage perks

Ongoing training and development opportunities

Staff meal program

Extended health benefits and pension plan

At Delta Hotels by Marriott Kamloops, we believe great hospitality starts with great people - and we’re always looking for passionate, authentic team members who love to collaborate. As a full‑service hotel in the heart of the community, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. Here, teamwork isn’t just a buzzword, it’s how we deliver standout guest experiences, bring meaningful events to life, and have each other’s backs behind the scenes. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Delta Kamloops is where you can build more than memorable stays - you can build a meaningful career.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are committed to providing equal employment opportunities and an inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.