We are currently hiring Physician Navigators for our partner site in North York.

As a Physician Navigator, you'll play a key role in supporting patient flow and overall efficiency within the Emergency Department. You'll work closely with physicians, nurses, and clerical staff to help ensure patients move through their visit smoothly and safely. Please note that this position does not involve any clinical care.

This is a non-clinical support role. Physician Navigators do not provide medical care, make clinical decisions, provide medical advice, or replace clinical duties, but rather support the clinical team in maintaining flow and ensuring a safe, efficient care environment.

Key Responsibilities: Support the lead nurse in directing patient flow between waiting areas, treatment rooms, bloodwork, and Diagnostic Imaging Assist in bringing patients in and out of rooms based on department needs Help prepare patients for reassessment and notify physicians when patients are ready Assist with arranging follow up appointments and helping coordinate next steps in care, in collaboration with the clinical team Monitor treatment room usage to support efficient turnover Maintain a clean and organized environment by: -Wiping chairs and high touch surfaces between patients -Changing bed sheets or bed rolls after each use -Ensuring rooms are stocked and ready for the next patient Ensure required equipment for patient assessments is available and clean Support communication and coordination by: -Directing Diagnostic Imaging staff to patients -Following up with labs and imaging on delays in results -Liaising with nurses, clerks, and other team members to maintain flow Provide non-clinical support to patients, including: Bringing comfort items to patients with approval Managing patient expectations while waiting Answering non-clinical questions and directing clinical concerns to nursing staff

Qualifications: Education: Pursuing or completed a degree/certification in pre-med, nursing, healthcare administration, or a related discipline

Experience: Familiarity with anatomy, physiology, and medical terminology is an asset Experience in a fast-paced hospital/clinic, medical office, or customer-facing role Familiarity with common EMRs (Epic, MEDITECH, Cerner) is an asset but not required, full training will be provided

Requirements: Strong computer literacy and administrative skills Excellent interpersonal and communication skills, with a professional and empathetic approach Ability to multitask and perform under pressure in a dynamic clinical environment Comfortable on your feet for long periods; able to move quickly between zones and tasks Strong situational awareness and ability to prioritize as ED conditions change Respect for privacy and confidentiality; understanding of PHIPA requirements

Availability: Must be flexible for evening, overnight and weekend shifts We are especially looking for candidates who can work Fridays and weekends Access to a vehicle or residence near the hospitals is preferred, especially for shifts outside public transit hours

Compensation and Commitment: $18.00 per hour, with yearly performance based raises Minimum 1 year commitment Minimum of 2 to 3 shifts weekly, depending on company needs Full time positions available as well

If you were referred by someone, please include their name at the bottom of your resume.

Applications close July 14th at midnight. Due to a high volume of applications, the posting may close earlier.