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Security Officer - Casino Security

Ottawa, Ontario, Canada
CA$21/hour
Entry Level
Part-Time

Top Benefits

Comprehensive benefits package
Health and well-being support

About the role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Overview: A security officer is responsible for maintaining a safe and secure environment by monitoring premises and preventing unauthorized access or incidents. They patrol designated areas, observe surveillance systems, and respond to alarms or suspicious activities. The role includes enforcing safety regulations, policies, and procedures to protect people and property. Security officers also handle incidents, complete detailed reports, and coordinate with emergency services when necessary. Additionally, they aidA security officer is responsible for maintaining a safe and secure environment by monitoring premises and preventing unauthorized access or incidents. They patrol designated areas, observe surveillance systems, and respond to alarms or suspicious activities. The role includes enforcing safety regulations, policies, and procedures to protect people and property. Security officers also handle incidents, complete detailed reports, and coordinate with emergency services when necessary. Additionally, they provide assistance to employees and visitors while ensuring a visible security presence employees and visitors while ensuring a visible security presence Company: Hard Rock Ottawa Hotel & Casino Location: Ottawa, Ontario Job Type: Part Time Permanent Is this a current vacancy? Yes, this is an existing open position. Compensation: CAD $ 21.06/Hr. Responsibilities: Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO) Ensures that proper security is provided for all transfers of monies within the Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if Prepare detailed incident reports in a clear and precise Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious Assist in the coordination and resolution of emergency Assist in maintaining proper key Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest Other duties as Lives the Brand Qualifications: A minimum of a post-secondary diploma in Law and Security preferred Working knowledge of computer application packages A current First Aid/CPR Certificate The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario Additional Requirements: Must obtain and maintain all licenses / certifications per Federal, Provincial, and Gaming Commission. Prior experience opening new properties/outlets preferred. Must be Nineteen (19) years of age. Must be able to work on holidays and weekends, as well as flexible shifts. Physical Requirements: Ability to stand and sit for extended periods of time. Ability to frequently move objects (lift, push, pull, balance, carry) up to 50 pounds. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environmental characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. Duties and responsibilities are typically performed in a professional office setting, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise. Working Conditions: Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise. Closing: Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. We thank all candidates for their interest, however, only those being considered for an interview will be contacted. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

About Hard Rock Hotel & Casino Ottawa