Sales Associate / Membership Educator
About the role
A Sales Associate at Orangetheory Fitness focuses on growing studio membership and representing the brand with energy and professionalism. You’re often the first face members and prospects see, combining customer service with sales and community engagement.
Common Duties & Responsibilities
- Greeting & Front-Desk Engagement
Welcome everyone who enters the studio with enthusiasm, energy, and knowledge about Orangetheory Fitness.
Maintain the front desk area, answer phones, and interact with members and guests.
- Membership Presentations & Tours
Present the Orangetheory Fitness concept to interested people; often called intros.
Give studio tours and highlight key features of the workout and facilities.
- Sales & Follow-Up
Sell studio memberships and package offers to prospective clients.
Follow up with leads from calls, walk-ins, campaigns, events, and digital inquiries.
Maintain accurate records in sales systems and track your performance toward sales goals/KPIs.
- Collaboration with Coaches
Work hand-in-hand with trainers to guide prospects through their first class or introductory workout.
- Customer Service & Studio Support
Build strong relationships with current and prospective members through excellent service.
Support marketing and outreach events to engage the local community.
Help ensure the studio is organized, clean, and presentable.
Performance & Expectations
Sales Associates are typically expected to meet or exceed sales goals (individual and studio targets).
Some roles may involve tracking and reporting sales metrics as part of studio performance standards.
About Orangetheory Fitness Affiliates
Founded in 2010, Orangetheory is an ENERGIZING total-body fitness program that combines a dynamic blend of strength and cardio to build muscle, boost metabolism, and deliver lasting results that people can see and feel. Our fun and immersive group workouts, guided by triple-certified coaches, are designed to transform members from the inside out—physically, mentally, and socially.
With over 200,000 workouts taken daily by more than a million members in over 1,500 studios across 25+ countries, Orangetheory fosters a supportive community for individuals of all fitness levels, along with dedicated teams committed to guiding them on their journey. Cutting-edge technology tracks both in-the-moment and long-term progress, helping members discover more about themselves as they work toward their goals and live longer, more vibrant lives. #MoreLife
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Sales Associate / Membership Educator
About the role
A Sales Associate at Orangetheory Fitness focuses on growing studio membership and representing the brand with energy and professionalism. You’re often the first face members and prospects see, combining customer service with sales and community engagement.
Common Duties & Responsibilities
- Greeting & Front-Desk Engagement
Welcome everyone who enters the studio with enthusiasm, energy, and knowledge about Orangetheory Fitness.
Maintain the front desk area, answer phones, and interact with members and guests.
- Membership Presentations & Tours
Present the Orangetheory Fitness concept to interested people; often called intros.
Give studio tours and highlight key features of the workout and facilities.
- Sales & Follow-Up
Sell studio memberships and package offers to prospective clients.
Follow up with leads from calls, walk-ins, campaigns, events, and digital inquiries.
Maintain accurate records in sales systems and track your performance toward sales goals/KPIs.
- Collaboration with Coaches
Work hand-in-hand with trainers to guide prospects through their first class or introductory workout.
- Customer Service & Studio Support
Build strong relationships with current and prospective members through excellent service.
Support marketing and outreach events to engage the local community.
Help ensure the studio is organized, clean, and presentable.
Performance & Expectations
Sales Associates are typically expected to meet or exceed sales goals (individual and studio targets).
Some roles may involve tracking and reporting sales metrics as part of studio performance standards.
About Orangetheory Fitness Affiliates
Founded in 2010, Orangetheory is an ENERGIZING total-body fitness program that combines a dynamic blend of strength and cardio to build muscle, boost metabolism, and deliver lasting results that people can see and feel. Our fun and immersive group workouts, guided by triple-certified coaches, are designed to transform members from the inside out—physically, mentally, and socially.
With over 200,000 workouts taken daily by more than a million members in over 1,500 studios across 25+ countries, Orangetheory fosters a supportive community for individuals of all fitness levels, along with dedicated teams committed to guiding them on their journey. Cutting-edge technology tracks both in-the-moment and long-term progress, helping members discover more about themselves as they work toward their goals and live longer, more vibrant lives. #MoreLife