Competition Number: REQ 7320

TITLE: Part Time - Program Enrollment Advisor (Sales)

DIVISION: Centre for Continuous Learning and Professional Studies

SALARY: Payband 8, $34.33 per hour

SCHEDULE: Monday, Wednesday, Friday, Saturday (varied)

HOURS PER WEEK: 24

LOCATION: 160 Kendal Avenue

WORK MODALITY: Hybrid

STATUS: Regular Part Time Support

VACANCY: Replacement

EFFECTIVE DATE: Immediately

CLOSING DATE: May 25, 2026

Land****Acknowledgement

George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision

To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary:

The incumbent is responsible for driving revenue growth by converting prospective students and corporate training leads into fully enrolled participants. This is a sales-focused role that requires proactive lead management, outbound sales activity, and strong written and verbal communication to move prospects through the sales funnel and close enrollments.

Key Responsibilities:

• Receive, respond to, and convert inbound registration (sales) inquiries into fully enrolled students, including both self-sponsored individuals and those supported through employer tuition reimbursement.
• Proactively engage prospects through outbound calls, emails, and follow-ups to move leads through the sales funnel and drive enrollment.
• Communicate effectively in written format (email, CRM, and marketing follow-ups) to respond to inquiries, nurture leads, address objections, and guide prospects toward registration.
• Build relationships with prospective students and corporate clients by understanding their goals and aligning program offerings to their needs.
• Provide detailed program information and guidance on technical training offerings, including T9 programs and micro-credentials (Electronics, Electromechanical, PLC, PLC II, Solar PV, Wind Turbine, EV, Robotics and Automation).
• Identify and develop opportunities for group or corporate training by engaging with employer-sponsored prospects and internal stakeholders.
• Address and overcome prospect objections, including questions related to cost, accreditation, delivery format, and competitive comparisons.
• Track, manage, and maintain accurate prospect and student records, activities, and follow-ups within the CRM system (Maximizer).
• Facilitate the registration process by collecting and processing required documentation and information.
• Resolve routine student concerns related to courses, virtual classrooms, or program delivery.
• Advise students on college and departmental policies, procedures, and program expectations.
• Other duties as assigned.

Educational and Experience Requirements:

• Minimum three-year diploma or equivalent in a related technical subject area and/or three-year diploma or equivalent in business or marketing.
• Minimum of five (5) years of sales experience preferably in a corporate training/adult education environment.
• Must have experience calling on managers, training directors, and/or human resources administrators.
• Experience in a fast-paced, call center environment is required.
• Must be energetic, articulate and 100% fluent in English. Fluency in a second language is preferred but not essential.
• Experience working with CRM systems and tracking performance metrics, with a high level of attention to detail and data accuracy.

Skills and Attributes:

• Strong written communication skills with the ability to craft clear, persuasive emails and follow-ups that drive engagement and conversion.
• Excellent time management and organizational skills, with the ability to manage a high-volume pipeline, prioritize leads, and maintain consistent follow-up.
• Strong problem-solving skills with a proven ability to influence, negotiate, and close, with confidence in handling objections and guiding prospects to a decision.
• Demonstrated ability to build relationships and establish trust with both individual prospects and corporate clients.
• Excellent collaboration, teamwork and interpersonal skills at a professional level.
• Demonstrated commitment to uphold the Polytechnic’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes:

• The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
• Priority will be given to internal candidates per our Part-Time Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Notice Regarding Employment Postings and Recruitment Fraud

If you become aware of any job postings or employment opportunities advertised on external websites that are not currently listed on George Brown Polytechnic employment website, please report them to hr@georgebrown.ca.

Please note that George Brown Polytechnic maintains a no-fee recruitment policy. At no time will George Brown request payment, fees, or financial information from applicants as part of the recruitment or hiring process.

Applicants are advised to remain vigilant of recruitment-related scams and to rely only on official George Brown communications and postings published on our official employment website.