front desk agent
Bowmanville, ON
CA$37,232 - CA$38,688/yearly
Permanent employment Full time
About the role
We?re looking for someone to join our awesome team as a Front Desk Agent at Holiday Inn Express in Bowmanville.
When you?ll work here, you?ll feel right at home. It?s an environment where guests are your neighbours, co-workers are your friends and where simple acts make for lasting impressions.
Things you would be required to do:
- Check- in guests in and out of hotel
- Book reservations for individuals, families and groups as required
- Provide excellent customer service as per hotel and Brand standards
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule services, such as taxi pick-ups, when guests inquire
- Refer guests to local amenities and venues
- Communicate guests? requests and complaints to the appropriate department
The Ideal candidate should have
- Front Office experience
- Must be quick on their feet
- If you speak multiple languages, it would definitely be an asset
- You should be neat, professional and well groomed
- You should possess strong organization time management skills, attentive to details
- If you have previous experience with computers in a service related position, it would be awesome
- You should be able to stand for extended periods of time
- You should possess excellent communication skills
- Positive attitude and outgoing personality is essential
**Please note you must be able to work Shifts including days, evenings, weekends and holidays
We look forward to seeing your application.
Job Types: Full-time, Part-time, Permanent
Pay: $17.90-$18.60 per hour
Work Location: In person