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Holiday Inn Express & Suites Bowmanville logo

front desk agent

Bowmanville, ON
CA$37,232 - CA$38,688/yearly
Permanent employment Full time

About the role

We?re looking for someone to join our awesome team as a Front Desk Agent at Holiday Inn Express in Bowmanville.

When you?ll work here, you?ll feel right at home. It?s an environment where guests are your neighbours, co-workers are your friends and where simple acts make for lasting impressions.

Things you would be required to do:

  • Check- in guests in and out of hotel
  • Book reservations for individuals, families and groups as required
  • Provide excellent customer service as per hotel and Brand standards
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Schedule services, such as taxi pick-ups, when guests inquire
  • Refer guests to local amenities and venues
  • Communicate guests? requests and complaints to the appropriate department

The Ideal candidate should have

  • Front Office experience
  • Must be quick on their feet
  • If you speak multiple languages, it would definitely be an asset
  • You should be neat, professional and well groomed
  • You should possess strong organization time management skills, attentive to details
  • If you have previous experience with computers in a service related position, it would be awesome
  • You should be able to stand for extended periods of time
  • You should possess excellent communication skills
  • Positive attitude and outgoing personality is essential

**Please note you must be able to work Shifts including days, evenings, weekends and holidays

We look forward to seeing your application.

Job Types: Full-time, Part-time, Permanent

Pay: $17.90-$18.60 per hour

Work Location: In person

About Holiday Inn Express & Suites Bowmanville