Admissions and Registration Assistant

The Cowichan Campus of Vancouver Island University plays a significant role in Duncan and the Cowichan Valley by offering a diverse range of practical and innovative educational programs and services tailored to the unique needs of the local community. The campus is dedicated to supporting learners in their transition to meaningful careers and further education. It encompasses various areas such as University Programming, Trades Training, Adult Basic Education, Literacy and Employability Skills, Health Sciences and Human Services, Education, Contract Services, as well as Professional Development and Training. Every member of the Cowichan Campus staff is highly valued and regarded as a valuable team player, committed to representing VIU's educational initiatives and other activities in an informed, approachable, accessible and inclusive manner.

Employment Group

CUPE

Position Number

00003

Division

Cowichan Campus

Department

Registration Cowichan

Campus

Cowichan campus (Duncan) *Successful candidates must be able to attend in person on campus as required.

Location

Duncan, British Columbia

Country

Canada

Appointment Type

temporary part-time

Workload

21 hours per week. Wednesday to Friday. Additional hours, if required, to be approved and reported by timesheets.

Pay Level

CUPE 10: $34.23 per hour

Appointment Start Date

01-Jun-2026

Appointment End Date

01-Dec-2026

Leave Replacement

Appointment may be extended or end early, depending on return of incumbent.

Applicant Documents

CV/Resume, Cover Letter, Qualifications , Name and contact information of recent supervisors willing to provide a reference

Posted Date

14-May-2026

Closing Date

20-May-2026

Job Reference

2950

Duties:

The Admissions & Registration Assistant position is a crucial point of non-instructional contact for prospective students, applicants, current students, faculty, staff, and the public. Due to the highly personalized service provided throughout the application and admission processes Admissions & Registration Assistants are key influencers in helping prospective students stay well informed and make the choice to study at Vancouver Island University. It is a fast-paced, complex, and highly specialized role that requires strong communication, problem solving, and customer service skills to conduct admissions, credential assessment, and registration.

Duties include:

• assessing applications to ensure admission requirements have been met,
• issuing offers of admission, performing transfer credit and prerequisite assessments,
• registering students into specific courses,
• and monitoring admission numbers against program seat capacity as defined by each department to ensure programs are not over or under filled.

Admissions & Registration Assistants must also have high levels of attention to detail and the ability to produce professional correspondence as a representative of VIU. Admissions & Registration Assistants need to be able to effectively respond to complex questions from, and liaise with, prospective and current students, applicants, parents, sponsors, VIU faculty and staff, while ensuring student privacy is maintained and FOIPPA obligations are met. Deciding on the best course of action requires investigative questioning and the consideration of a multitude of options to select the best option for each scenario.

Required Qualifications:

Two-year diploma from an accredited institution. Minimum five years' recent relevant experience. A combination of education and experience may be considered.

• Intermediate-level word processing and data entry skills.
• Intermediate-level keyboarding speed of 50 wpm.
• Intermediate experience using Microsoft applications including Windows and Microsoft Office Suite (Word, Excel, Outlook).
• Intermediate experience using videoconferencing software (e.g. Zoom, MS Teams) and the Internet.
• Excellent interpersonal and communication skills.
• Ability to solve problems and work under pressure during peak times and within deadlines.
• Ability to multi-task, organize, and prioritize a large workload while maintaining accuracy and attention to detail.
• Ability to work in a team-oriented/shared office environment.
• Physical ability to lift up to 20 kgs occasionally.
• Knowledge of VIU programs and registration procedures.
• Experience with post-secondary student information system.

Preferred Qualifications:

• Post-secondary undergraduate degree.

• Experience with a student record system or similar database system.

• Experience with the VIU student information systems and the VIU online student record.

• Strong understanding of privacy legislation (e.g. FOIPPA) and confidential records management.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note:

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.