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Community Services Assistant 5 - Volunteer Resources

City of Surreyabout 20 hours ago
Surrey, BC
CA$32 - CA$34/hourly
Mid Level
Part-Time
Full-Time

About the role

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.

Employment Status

Union - CUPE Local 402 - Regular Part-Time

Scope

We are seeking a dynamic individual to join the Surrey Parks, Recreation & Culture’s Volunteer Resources team. This role is pivotal in supporting our diverse volunteers who are integral to Surrey. We are committed to fostering meaningful volunteer opportunities and building a healthy and cohesive community. This role will contribute to the achievement of excellence in volunteer management by supporting professional standards of practice in the administration of volunteer resources.

Responsibilities

  • Plan, organize and engage City volunteers with various opportunities that fit their skills and interests.
  • Supervise a team of auxiliary staff and volunteers.
  • Manages volunteer on-boarding, training, scheduling and communication through a volunteer management software.
  • Assist in hiring staff and recruiting for volunteers.
  • Develop and lead orientation and training opportunities for volunteers and staff.
  • Coordinate the promotion of volunteer services and the opportunities available in Parks Recreation and Culture department.
  • Develop and maintain strong collaborative relationships with staff and volunteers.
  • Evaluate core volunteer management functions (i.e. intake, training, supervision, recognition & evaluation) and recommend changes when necessary.
  • Works with various committees to support with volunteer engagement opportunities.
  • Research and develop new program ideas to support City of Surrey volunteers.
  • Maintain records, statistics and reports on programs.
  • Manages the ordering and monitoring of supplies.
  • Monitors revenues and expenses within a defined area.
  • Provides information to the public regarding volunteering with the City of Surrey in a courteous and professional manner.
  • Assists with writing grant applications.

Qualifications

  • Graduation from a recognized university or college level program.
  • Have 2 years progressively responsible experience in recreation including supervision, or an equivalent acceptable combination o of training and experience.
  • Be flexible and be able to thrive in a dynamic, fast-past environment.
  • Be enthusiastic with a passion for and experience working with volunteers.
  • Be a positive role model with a good understanding of volunteer services.
  • Demonstrate experience working with volunteers.
  • Have strong leadership skills.
  • Have strong public relations and interpersonal skills.
  • Have a current Emergency First Aid and CPR certificate (or acceptable equivalent).
  • Valid BC Driver’s License with a safe driving history.

Other Information

Number of Job Openings: 1

Hourly Rate: $32.04

Year 1

Year 2

Year 3

$32.04

$32.86

$33.83

Conditions of Employment

This position requires completion of a Police Information Check with Vulnerable Sector Check.

Successful applicants must provide proof of qualifications.

Closing Date

This job will be posted until May 29, 2026.

Our Values

Integrity - Service - Teamwork - Innovation - Community

About City of Surrey

Government Administration