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Job details

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Job Overview Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Tasks & Responsibilities Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions Proactively identify customers who need help or have a problem, by asking open ended questions Explaining products features and benefits of appliances Assisting customers with product knowledge in adjacent departments, special orders and installation services Preferred Qualifications 1-2+ years of experience working in a sales driven environment Experience selling major appliances would be an asset Ability to work a flexible schedule including evenings and weekends Excellent reading, communication, math and customer service skills Excellent decision making ability and problem solving skills Proficiency with computers Detail oriented The pay range for this position is between $21.70 - $23.70 In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

What you’ll do

The Appliance Specialist is responsible for driving sales of major appliances, extended service plans, and credit. They assess customer needs and provide product guidance to close sales and meet department goals.

Requirements

Candidates should have 1-2+ years of experience in a sales-driven environment, preferably with major appliances. Strong communication, math, and computer skills are required, along with the ability to work a flexible schedule.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Detail-oriented · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Product Knowledge
• Problem Solving
• Decision Making
• Communication
• Mathematics
• Computer Proficiency
• Detail Oriented

Job areas

• Retail
• Sales
• Customer Service & Support