Jobs in Kamloops, BC

Job summary

The Floor Attendant is responsible for providing excellent customer service by explaining games, managing cash floats, and processing jackpot payouts. They also maintain slot machines and sell bingo products while ensuring a welcoming environment for all guests.

Job details

Job Type: Part-Time Wage: $18.94 plus tips The Gateway to Your Future Hit the Jackpot with this wonderful opportunity! As a Floor Attendant, you will create memorable experiences for our guests through a friendly and exciting environment on both the slot and bingo floors. Master your customer service skills and have fun on the job by explaining games, celebrating winnings, paying out jackpots and selling bingo products to our guests. We Provide Employee benefits such as medical and dental Retirement savings plan Exciting, supportive and fun work environment Family and friends discounts on travel, tech, food, beverage, and fitness Development and training opportunities A Great Fit, If You Are outgoing, polite, and friendly Are willing to go the extra mile to satisfy guest's needs Thrive in a team environment and work well with minimal supervision Remain calm under pressure and can juggle multiple tasks Feel most energetic at night and benefit from working flexible hours, evenings, and weekends Key Responsibilities Greets, welcomes, and acknowledges guests; reserves slot machines; promotes casino initiatives Sells bingo cards and products Manages a cash float, verifies and provides jackpot payouts and monetary change to guests Replenishes and maintains slot machines, monitors machine stack lights to ensure prompt service Makes regular cash deposits with Shift Coordinator What You Bring One year cash handling and customer service experience Ability to exchange monetary values and balance a float Must be able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper Bingo Seller experience is an asset Why Work for Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com. Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. This job posting is for an existing vacancy. Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

What you’ll do

The Floor Attendant is responsible for providing excellent customer service by explaining games, managing cash floats, and processing jackpot payouts. They also maintain slot machines and sell bingo products while ensuring a welcoming environment for all guests.

Requirements

Candidates must have at least one year of experience in cash handling and customer service. The role requires the physical ability to stand for long periods and lift objects, as well as the flexibility to work evenings and weekends.

Benefits

• Medical insurance
• Dental insurance
• Retirement savings plan
• Travel discounts
• Tech discounts
• Food and beverage discounts
• Fitness discounts
• Training and development opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Cash float management
• Jackpot payouts
• Bingo product sales
• Slot machine maintenance
• Communication
• Teamwork
• Problem solving
• Time management
• Attention to detail
• Conflict resolution
• Cash Handling
• Energetic
• Composure
• Artificial Intelligence
• Customer Service
• Discounts And Allowances
• Selling Techniques
• Leadership
• Growth Strategies
• Restaurant Operation
• Calmness Under Pressure

Job areas

• Hospitality
• Customer Service & Support
• Retail
• Finance & Accounting
• Cashier Attendant
• Cashier (General)
• Cashiers and Ticket Clerks
• Cashiers