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Job summary

Lead day-to-day sort operations and assigned Cargo Handlers, ensuring safe package handling, routing, and recovery of potential service failures. Direct, mentor, coach, and train employees while ensuring administrative processes comply with company policies, procedures, and government regulations.

Job details

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations Required Knowledge, Skills And Abilities College degree 2 years FedEx sort operations or senior level hourly role experience OR, 2 years supervisory experience in related industry Must possess valid driver’s license and a good driving record EXCEL Leadership Development Stream (Preferred) Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment. Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification Ability to mentor, coach, and act as a knowledge resource to other employees Ability to inspire a shared vision and empower and motivate a team Ability to prioritize and delegate in a time-sensitive manner Addresses and resolves conflict management Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy. Seeks to simplify business processes while ensuring quality Takes accountability for department failure and acts quickly to find a suitable solution Strong organizational, planning, and analytical skills Qualifications Requises Transparence Salariale: Salaire Détails Supplémentaires: Note: 3 positions available. Note 2: OTP sort. Job posted 9/25/2026, job unposted 10/02/2026 at 3:00pm local time. DÉNI DE RESPONSABILITÉ Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées. Énoncé sur l’équité en emploi FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

What you’ll do

Lead day-to-day sort operations and assigned Cargo Handlers, ensuring safe package handling, routing, and recovery of potential service failures. Direct, mentor, coach, and train employees while ensuring administrative processes comply with company policies, procedures, and government regulations.

Requirements

Requires a college degree and either two years of FedEx sort operations or senior-level hourly experience, or two years of supervisory experience in a related industry. Candidates must have a valid driver's license and good driving record, be able to handle packages up to 70 pounds and maneuver packages up to 150 pounds with equipment, and complete required training, including Dangerous Goods certification.

Listed skills

• Training · Preferred
• Leadership · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Coaching · Preferred
• Conflict Resolution · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sort Operations
• Frontline Supervision
• Package Handling
• Routing
• Service Failure Recovery
• Employee Mentoring
• Coaching
• Training
• Leadership
• Team Motivation
• Prioritization
• Delegation
• Conflict Resolution
• Communication
• Process Improvement
• Organization and Planning

Job areas

• Logistics
• Management & Leadership
• Transportation
• Security & Safety