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Job summary

The cashier is responsible for managing cash transactions, foreign currency exchange, and processing gaming-related payments with accuracy. They also ensure compliance with internal controls, AML regulations, and maintain high standards of customer service.

Job details

Position Summary: Must adhere to the Alcohol and Gaming Commission of Ontario, and other applicable laws and regulations. Assist in maintaining good public relations with guest and employees. Comply with safety and security standards of the corporation and complying with pre-determined internal control procedures. Controls cash transactions throughout site with efficiency and accuracy. Key Accountabilities: • Responsible for customer service, exceeds expectations on providing great customer service • Handles cash transactions, including foreign currency exchange • Monitors and reports all discrepancies and suspicious cash activities • Redeems chips and gaming tickets for cash • Redeems cash for chip transactions • Verifies and processes machines fills, table fills and credits • Processes cash advance transactions • Processes Sportsbook betting • Pays out Jackpots to Slot Attendants • Enters all AML transactions when reached at the threshold • Checking I-Track if a customer is banned • Issues floats to other departments and reconciles closing floats • Transfers and stores floats, keys and record keeping documents • Documents and reconcile transactions, including bank deposits • Builds strong working relationships with guests and employees • Follows all policy and procedures that are in place. • Does NRT machine fills which includes, filling and dropping the machine with cash cassettes and coins. This consists of physical work including pushing, pulling and lifting. • Reconciling NRT machines • Preparing and delivering money transfers • Counting in and balancing the main bank • Verifying the money in the bank and at the cashier windows • Making coin bags and filling NRT cassettes with money • Counting the slot buy and table buy money • Performs other duties as assigned Education and Qualification Requirements: • Requires a high school diploma or comparable combination of equivalent working experience and education. • Requires experience in the related field of one (1) or more years. • Possess organizational, interpersonal, analytical and communication skills. Require strong mathematical ability, work in a physically demanding area and be familiar with a high-volume and fast paced environment. A strong knowledge of cash, foreign currency and other settlement types is also required. • Required Registration as a Category 2 Gaming Assistant through the AGCO. Work Environment Considerations: • Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise; • This role requires a flexible schedule that adapts to the business needs of a 24 hour operation; will have non-traditional work hours including evening and weekend shifts. Minimum Rate (CAD $) | Minimum Salary (CAD $) 22.62 Job Rate (CAD $) | Midpoint Salary (CAD $) 28.28 Maximum Rate (CAD $) | Maximum Salary (CAD $) 28.28 Existing Vacancy Yes

What you’ll do

The cashier is responsible for managing cash transactions, foreign currency exchange, and processing gaming-related payments with accuracy. They also ensure compliance with internal controls, AML regulations, and maintain high standards of customer service.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. A Category 2 Gaming Assistant registration through the AGCO is required, along with strong mathematical and organizational skills.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• record keeping · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash handling
• Customer service
• Foreign currency exchange
• Mathematical ability
• AML compliance
• Record keeping
• Reconciliation
• Sportsbook betting
• Jackpot payouts
• Organizational skills
• Interpersonal skills
• Analytical skills
• Communication skills
• Attention to detail

Job areas

• Finance & Accounting
• Customer Service & Support
• Hospitality
• Security & Safety