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Job summary

Answer and route incoming calls, take messages, and greet, assist, and direct visitors in a professional manner. Handle mail and courier arrangements, schedule meeting rooms, maintain reception resources and records, and provide administrative support as needed.

Job details

Wage per hour $19.36 Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner. Key Responsibilities To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner; To redirect calls as appropriate and take clear, concise messages when required; To greet, assist and direct all visitors; To pick up and sort internal mail; To stamp, deliver and maintain mail machine for external mail; To prepare packages and arrange courier pick up; To arrange meeting room schedule and bookings; To update phone and distribution lists; To maintain a clean, safe, fully stocked and well organized reception area; To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); To complete other duties as assigned; To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity. Qualifications Above average interpersonal, oral and written communication skills; Previous experience in reception is considered an asset; Must exhibit professional and polished telephone manner; Ability to handle multiple tasks at once, work under pressure, and meet deadlines; Highly organized and detail focused; Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail) Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

What you’ll do

Answer and route incoming calls, take messages, and greet, assist, and direct visitors in a professional manner. Handle mail and courier arrangements, schedule meeting rooms, maintain reception resources and records, and provide administrative support as needed.

Requirements

Strong interpersonal, oral, and written communication skills and a polished telephone manner are required; previous reception experience is an asset. Candidates should be organized, detail-focused, able to multitask under pressure and meet deadlines, and proficient in Microsoft Office.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• telephone communication · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone Communication
• Customer Service
• Visitor Reception
• Call Routing
• Message Taking
• Mail Handling
• Courier Coordination
• Meeting Room Scheduling
• Microsoft Office
• Written Communication
• Organization
• Multitasking
• Attention to Detail
• Time Management
• Administrative Support
• Professionalism
• Ability To Meet Deadlines
• Ethical Standards And Conduct
• Microsoft Word
• Microsoft Excel
• Assisted Living
• Bulk Mail
• Management
• Communication
• Creativity
• Microsoft PowerPoint
• Senior Living
• Customer Inquiries
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks