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Job summary

Lead shifts at the Santa photo venue by supporting team members, completing opening and closing duties, reinforcing procedures, and troubleshooting operational or technical issues. Take photos, assist guests with purchases, maintain a safe and clean workspace, and help ensure smooth, memorable experiences for families.

Job details

Job Details Description About Cherry Hill Programs Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a Shift Lead, you’ll help create excellent experiences on our Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to every shift while helping create a joyful holiday experience guests will remember for years to come. Santa’s season is short and spots fill fast—apply now to lock in your schedule! Why You’ll Love Working With Us Build leadership experience by guiding team members, supporting daily operations, troubleshooting on the spot, and helping deliver smooth, memorable guest experiences Flexible scheduling to fit your lifestyle Same day pay options for early access to your paycheck Employee Referral Program A fun, fast-paced environment where you’ll be part of a team that helps create memorable experiences for families Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available Exclusive Holiday Perks for You & Your Family: One free visit with Santa for friends and family, including: 10 photo prints 10 free holiday cards from Shutterfly A personalized digital message from Santa, powered by Portable North Pole 3 free months of access to Pixie Post, our digital greeting card platform What You’ll Do Perform opening and closing duties at assigned venue Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager Troubleshoot technical issues and escalate to IT or Local Management when needed Assist with training and/or recruiting as needed Take photos and provide guests with memorable souvenirs to take home Photography experience not required Provide excellent guest service throughout the experience Participate as a team member, ensuring photo operations run smoothly and effectively Engage in a friendly manner with all guests, staff, and coworkers Operate POS system and photography equipment Maintain a safe and clean working environment All other tasks as assigned What We’re Looking For Positive attitude and strong work ethic Team player who can work independently Good interpersonal and communication skills Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays Ability to process sales transactions and comfortable with cash handling Knowledge, Experience & Skill Previous retail, service industry, or cashier experience preferred but not required At least 18 years of age Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

What you’ll do

Lead shifts at the Santa photo venue by supporting team members, completing opening and closing duties, reinforcing procedures, and troubleshooting operational or technical issues. Take photos, assist guests with purchases, maintain a safe and clean workspace, and help ensure smooth, memorable experiences for families.

Requirements

Applicants must be at least 18, able to lift and carry equipment weighing up to 50 pounds, and able to stand for prolonged periods. A positive attitude, strong work ethic, communication skills, flexibility to work evenings, weekends, and holidays, and comfort with sales transactions and cash handling are expected; prior retail, service, or cashier experience is preferred but not required.

Benefits

• Flexible Scheduling • Same-Day Pay Options • Employee Referral Program • Free Santa Visit for Friends and Family • Free Photo Prints • Free Holiday Cards • Personalized Digital Message from Santa • Free Access to Pixie Post

Listed skills

• Teamwork · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Troubleshooting · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Guest Service
• Photography
• Point-of-Sale Operation
• Cash Handling
• Troubleshooting
• Staff Training
• Recruiting
• Communication
• Teamwork
• Equipment Operation
• Safety and Cleanliness

Job areas

• Management & Leadership
• Customer Service & Support
• Retail
• Creative & Media