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Job summary

Respond to customer inquiries by phone, email, chat, or in person, and resolve complaints promptly and professionally. Escalate complex issues when needed and maintain a positive, empathetic, and professional approach to customers.

Job details

RE/MAX Valleyview Realty Posted: September 24, 2026 Expires: October 24, 2026 Location 1209 Richmond Ave Unit A, Brandon, Canada Job Type Part-time (permanent) Category Administration Application Procedure Resume Contact Name Hazel William Phone Number 204-725-1926 Description We are seeking a friendly, professional, and customer-focused part time Customer Success Specialist to join our team. The successful candidate will serve as the first point of contact for customers, providing exceptional service by answering inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. The position requires 15–20 hours per week and offers a pay rate of $600 per week. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person. Resolve customer complaints promptly and professionally. Escalate complex issues to the appropriate department when necessary. Maintain a positive, empathetic, and professional attitude toward customers at all times. Required Skills And Qualifications Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Time management and organizational skills. Problem-solving and decision-making. Teamwork and collaboration Adaptability and resilience under pressure.

What you’ll do

Respond to customer inquiries by phone, email, chat, or in person, and resolve complaints promptly and professionally. Escalate complex issues when needed and maintain a positive, empathetic, and professional approach to customers.

Requirements

Candidates should have excellent verbal and written communication skills, strong problem-solving and conflict-resolution abilities, and the ability to multitask in a fast-paced environment. Attention to detail, organizational and time-management skills, decision-making, teamwork, adaptability, and resilience are also required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• adaptability · Preferred
• Collaboration · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Multitasking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Verbal Communication
• Written Communication
• Problem-Solving
• Conflict Resolution
• Multitasking
• Attention to Detail
• Organization
• Time Management
• Decision-Making
• Teamwork
• Collaboration
• Adaptability
• Resilience
• Customer Service

Job areas

• Customer Service & Support
• Administrative