Housekeeping

Job summary

Clean guest rooms and public areas, stock housekeeping carts, and fulfill guest requests to help create a memorable hotel experience. Maintain hotel cleanliness and appearance while following safety procedures, company policies, confidentiality requirements, and quality standards.

Job details

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Notification to Applicants: The Westin Edmonton takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com [CanadaApplicationAccommodation@marriott.com] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What you’ll do

Clean guest rooms and public areas, stock housekeeping carts, and fulfill guest requests to help create a memorable hotel experience. Maintain hotel cleanliness and appearance while following safety procedures, company policies, confidentiality requirements, and quality standards.

Requirements

The role requires the ability to stand, sit, or walk for extended periods and to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Associates are expected to maintain a professional appearance and communication style and follow workplace safety and quality standards.

Listed skills

• Housekeeping · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Room Cleaning
• Public Area Cleaning
• Guest Service
• Stocking Carts
• Delivering Guest Requests
• Maintaining Cleanliness
• Following Safety Procedures
• Following Company Policies
• Maintaining Confidentiality
• Upholding Quality Standards
• Professional Communication
• Physical Stamina
• Lifting and Carrying
• Optimism
• Safety Procedures
• Cleanliness
• Customer Service
• Communication
• Confidentiality
• Workplace Safety

Job areas

• Hospitality
• Customer Service & Support
• Housekeeper
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners

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