Support Pharmacist (Ottawa, Kanata, Nepean)

Job summary

Provide direct patient care, dispense medications, counsel patients, and deliver pharmacy services across multiple locations. Supervise pharmacy operations when the Pharmacy Manager is absent, maintain compliance and store standards, and support customer service, inventory, staffing, and business objectives.

Job details

Position Title: Support Pharmacist (Ottawa, Kanata, Nepean) Position Type: Part time Job Requisition ID: 49761 Banner: Metro Employment Type: Permanent Looking for Part-Time District Relief Pharmacist in Ottawa, Kanata & Nepean This is an existing, permanent part-time position. Must be able to support multiple locations within the Kanata, Ottawa & Nepean area Summary Provide direct patient care. Supervise the dispensary and front shop. Contribute to the achievement of Company goals and objectives, including customer-focused patient care, pharmacy services, store standards, sales profitability, and the management of inventory, shrink, expenses and productivity while adhering to Company operating standards and OCP standards of practice. Specific Responsibilities Perform all professional activities of dispensing, patient counseling and pharmacy services Perform all tasks required to satisfy dispensary orders Perform all acts under the expanded scope of pharmacy practice Provide pharmacy services and Company initiatives Collaborate with other health care professionals in the provision of patient care Supervise the pharmacy department in the absence of the Pharmacy Manager Ensure the pharmacy opens and closes according to hours of operation Ensure compliance with the Company Recall Procedure Ensure proper procedures are maintained to manage shrink Address emergency staffing concerns while on duty Assist Pharmacy Manager with dispensary paperwork as directed Satisfy the Company's expectations on the delivery of consistent, exceptional customer service Resolve any customer complaints or issues arising while on duty Maintain store standards and conditions Cash register operations Qualifications Education – B.Sc. Phm. Degree (4-year University Pharmacy Program) Licensure – Registered Part A Pharmacist with the Ontario College of Pharmacists Injection certified, Smoking Cessation certified and registered with the Ontario College of Pharmacists Proficient with current PC systems, MS Office programs and pharmacy software (Kroll) Interpersonal skills to build strong working relationships and positive work environment Language skills to communicate clearly and listen carefully in a respectful manner Organizational skills to prioritize, plan, manage time and be punctual Customer service skills to achieve customer satisfaction by recognizing customer needs/wants Receptivity to accept constructive feedback for continuous improvement Initiative to identify and complete tasks independently Relationships Support Pharmacist will receive direction from the Pharmacy Manager and Pharmacy Operations Manager and provide direction to Pharmacy Technicians, Pharmacist Assistants, and Pharmacy Clerks. They will interact with internal contacts (Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, Metro IT) and external contacts (direct pharmacy vendors: McMahon, McKesson, Kroll Canada, VoiceTech Inc.). The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.

What you’ll do

Provide direct patient care, dispense medications, counsel patients, and deliver pharmacy services across multiple locations. Supervise pharmacy operations when the Pharmacy Manager is absent, maintain compliance and store standards, and support customer service, inventory, staffing, and business objectives.

Requirements

Requires a four-year university pharmacy degree and registration as a Part A Pharmacist with the Ontario College of Pharmacists. Candidates must be certified in injections and smoking cessation, and proficient with PC systems, Microsoft Office, and Kroll pharmacy software; strong communication, organization, customer service, and interpersonal skills are also required.

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Patient Counseling · Preferred
• Microsoft Office · Preferred
• Inventory management · Preferred
• Medication Dispensing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Care
• Medication Dispensing
• Patient Counseling
• Pharmacy Services
• Expanded Scope of Pharmacy Practice
• Pharmacy Supervision
• Customer Service
• Inventory Management
• Shrink Management
• Time Management
• Communication
• Interpersonal Skills
• Microsoft Office
• Kroll Pharmacy Software
• Injection Certification
• Smoking Cessation Certification

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Management & Leadership

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