PC

Pacific Coastal Airlines

Verified Job Source

People Friendly, People First.

Richmond, British Columbia

Airlines and Aviation
201–500 people

About

Pacific Coastal Airlines is a privately owned, British Columbia–based regional airline operating from the South Terminal at Vancouver International Airport (YVR), currently serving 19 airports across the province. We also offer personalized charter and cargo services throughout British Columbia and western Canada. In 2025, we were recognized as one of Canada’s Top Small & Medium Employers, and at YVR, we rank as the thirteenth-largest airline by total outbound seats and the third-largest by take-offs and landings. At Pacific Coastal Airlines, we proudly uphold our motto, “People Friendly. People First.” Our dedicated teams are driven by a strong commitment to customer satisfaction. As an equal opportunity employer, we foster a positive and supportive workplace that values collaboration, accountability, and loyalty. Our commitment to giving back to the communities we serve goes beyond the skies we traverse; we strive to meet the needs of everyone around us with care and dedication.

Open positions

Customer Service And Cargo Agent (Campbell River) PTOC

On-site · Campbell River

The agent is responsible for checking in passengers, managing boarding processes, and handling cargo shipments. They must also resolve service disruptions and provide a safe, friendly experience for all travelers.

Customer Service And Cargo Agent (Campbell River) PTOC

On-site · Campbell River

The agent is responsible for checking in passengers, processing cargo, and managing boarding and deplaning procedures. They also handle flight reservations, resolve service disruptions, and ensure a safe and friendly passenger experience.

Customer Service Agent (Kelowna) PTOC

On-site · Kelowna

The Customer Service Agent is responsible for checking in passengers, verifying documents, and managing baggage processes. They also handle flight reservations, resolve service disruptions, and ensure safe, on-time boarding and deplaning procedures.

Customer Service Agent (Kelowna) PTOC

On-site · Kelowna

The Customer Service Agent is responsible for managing passenger check-in, boarding processes, and resolving flight service disruptions. They must also provide professional assistance to passengers with accessibility needs while ensuring safety and operational efficiency.

Airport Support Coordinator (Vancouver) PTOC

On-site · Richmond

The Airport Support Coordinator provides administrative and operational assistance to ensure efficient day-of airport operations and regulatory compliance. This role also manages call centre functions, supports irregular operations (IROPS), and coordinates between internal departments and external partners.

Customer Service, Call Centre, and Cargo Agent (Prince George)

On-site · Prince George

The primary responsibility is managing call center inquiries regarding flight bookings, schedules, and service disruptions. Additionally, the role involves on-site passenger check-in, baggage handling, and cargo shipment processing.

Airport Support Coordinator (Vancouver) PTOC

On-site · Richmond

The Airport Support Coordinator provides administrative and operational assistance to ensure efficient day-of airport operations and consistent service delivery. They manage system communications, support call centre functions, and ensure adherence to corporate policies and Transport Canada regulations.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PT

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Ramp, and Cargo Agent (Trail) PTOC

On-site · Trail

Handle passenger check-in, boarding, and flight reservations while resolving service disruptions. Perform ramp operations including aircraft marshalling, de-icing, and loading/unloading luggage and cargo.

Customer Service, Ramp, and Cargo Agent (Trail) PTOC

On-site · Trail

Manage passenger check-in, boarding processes, and flight reservations while resolving service disruptions. Perform ramp operations including aircraft marshalling, de-icing, and loading/unloading of luggage and cargo.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they perform ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they perform ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PT

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and responding to inquiries. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service Agent (Nanaimo) PTOC

On-site · Nanaimo

Responsible for passenger check-in, baggage handling, and managing flight reservations while ensuring a safe boarding process. The role involves resolving service disruptions and providing professional assistance to passengers with accessibility needs.

Customer Service Agent (Nanaimo) PTOC

On-site · Nanaimo

Manage passenger check-in, baggage handling, and flight reservations while ensuring a safe and friendly boarding process. Resolve service disruptions and provide professional assistance to passengers with accessibility needs.

Customer Service, Call Centre, and Cargo Agent (Prince George) PT

On-site · Prince George

The primary responsibility is managing call centre duties, including booking and changing flight reservations and resolving service disruptions. Additionally, the agent handles ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PT

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and responding to inquiries. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.