People Friendly, People First.
Richmond, British Columbia
Pacific Coastal Airlines is a privately owned, British Columbia–based regional airline operating from the South Terminal at Vancouver International Airport (YVR), currently serving 19 airports across the province. We also offer personalized charter and cargo services throughout British Columbia and western Canada. In 2025, we were recognized as one of Canada’s Top Small & Medium Employers, and at YVR, we rank as the thirteenth-largest airline by total outbound seats and the third-largest by take-offs and landings. At Pacific Coastal Airlines, we proudly uphold our motto, “People Friendly. People First.” Our dedicated teams are driven by a strong commitment to customer satisfaction. As an equal opportunity employer, we foster a positive and supportive workplace that values collaboration, accountability, and loyalty. Our commitment to giving back to the communities we serve goes beyond the skies we traverse; we strive to meet the needs of everyone around us with care and dedication.
On-site · Bella Bella 1
The agent is responsible for checking in passengers, verifying documents, and managing boarding and deplaning processes to ensure safe, on-time departures. Additionally, they will process cargo shipments and resolve service disruptions while maintaining high standards of passenger care.
On-site · Bella Bella 1
The agent is responsible for checking in passengers, processing cargo shipments, and ensuring safe, on-time flight departures. They must also resolve service disruptions and assist passengers with accessibility needs in a professional manner.
On-site · Comox
The agent is responsible for checking in passengers, processing cargo shipments, and managing boarding and deplaning processes. They must also resolve service disruptions and assist passengers with accessibility needs in a professional manner.
On-site · Williams Lake
The agent is responsible for checking in passengers, processing cargo shipments, and managing boarding and deplaning processes. They must also resolve service disruptions and ensure a safe, friendly passenger experience.
On-site · Kelowna
The Customer Service Agent is responsible for managing passenger check-in, baggage processing, and boarding procedures while ensuring a safe and efficient departure. They also handle flight reservations, resolve service disruptions, and provide professional assistance to passengers with accessibility needs.
On-site · Kelowna
The Customer Service Agent is responsible for managing passenger check-in, boarding processes, and baggage handling while ensuring a safe and efficient travel experience. They also provide support for flight reservations, service disruptions, and assist passengers with accessibility needs.
On-site · Prince George
The primary responsibility is managing call centre inquiries regarding flight bookings and schedules, accounting for 75% of the role. Additionally, the agent will perform ground operations including passenger check-in, cargo processing, and assisting with boarding and deplaning procedures.
On-site · Prince George
The primary responsibility is managing call centre inquiries regarding flight bookings and schedules, while also performing ground operations like passenger check-in and cargo processing. The role requires maintaining high service standards and ensuring a safe, efficient experience for all passengers.
On-site · Kelowna
The Customer Service Agent is responsible for checking in passengers, managing baggage, and resolving flight disruption issues. They must also ensure safe, on-time boarding and deplaning processes while providing a professional passenger experience.
On-site · Kelowna
The Customer Service Agent is responsible for managing passenger check-in, baggage processing, and boarding procedures while ensuring a safe and on-time departure. They also handle flight reservations, resolve service disruptions, and provide professional assistance to passengers with accessibility needs.
On-site · Prince George
The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Prince George
The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Prince George
The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they perform ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Prince George
The agent primarily handles call centre duties including booking and managing flight reservations and responding to inquiries. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Prince George
The primary responsibility is managing call centre duties, including booking and changing flight reservations and resolving service disruptions. Additionally, the agent handles ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Prince George
The agent primarily handles call centre duties including booking and managing flight reservations and responding to inquiries. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.
On-site · Area B (Bella Bella)
The Customer Service and Cargo Agent will check-in passengers, issue boarding passes, and resolve service disruption issues. They will also process cargo shipments and ensure a safe, stress-free passenger experience.
On-site · Area B (Bella Bella)
Manage passenger check-in, boarding processes, and flight reservations while ensuring a safe and friendly experience. Handle cargo shipments and resolve service disruptions such as cancelled or missed flights.