Hell's Kitchen Bartender

Job summary

Prepare and serve alcoholic and non-alcoholic beverages, assist guests with selections, and provide welcoming, attentive service. Maintain a stocked, clean bar; handle payments accurately; follow responsible alcohol service and workplace safety requirements; and support other food and beverage departments as needed.

Job details

Overview Hell’s Kitchen is a globally recognized restaurant brand, inspired by Chef Gordon Ramsay. It stands out for its bold flavors, dramatic presentations, and dedication to quality. At River Cree Resort & Casino, Hell’s Kitchen offers an exceptional dining experience, featuring signature dishes and a lively atmosphere. Reporting to the Hell's Kitchen General Manager, the Bartender, you are a key ambassador of the Hell’s Kitchen brand—preparing and serving beverages, engaging with guests, and ensuring every interaction reflects our commitment to exceptional hospitality. You create memorable experiences by delivering expertly crafted drinks and upholding the highest standards of service, safety, and professionalism. Responsibilities Prepare the bar area for service, ensuring all supplies (e.g., glassware, garnishes, mixers) are stocked. Greet guests, present beverage menus, and assist with drink selections. Take and prepare drink orders, including cocktails, beer, wine, and non-alcoholic beverages. Ensure responsible service of alcohol, checking identification as required by AGLC and River Cree policies. Engage with guests to create a welcoming atmosphere and address special requests or concerns. Maintain cleanliness and organization of the bar area. Tabulate and present bills for payment; handle cash and credit transactions accurately. Assist in other food and beverage departments as needed. To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace. Perform other duties as assigned. Qualifications 5+ years’ experience in a bar or dining establishment. AGLC ProServe/Protect certification required. Basic math skills for verifying cash receipts and handling transactions. Strong customer service skills, with the ability to handle special requests and challenging situations. Physical coordination to handle bar equipment and supplies. Excellent communication skills: reading, writing, speaking, and listening. Able to work as part of a team and independently. Ability to work calmly under pressure. Enthusiastic, outgoing, and positive attitude. Well-organized and able to multitask in a fast-paced environment. Creative and knowledgeable about cocktails, wine, and spirits Demonstrates initiative and willingness to learn new recipes or techniques Pleasant, accommodating, and willing to go the extra mile for guests. Sincere desire to please guests and create memorable experiences. Sense of urgency and strong work ethic. Calm, organized, and confident under pressure. High level of self-confidence. Views selling as a service—able to recommend and upsell beverages appropriately. Enjoys working as part of a team and independently. Willing to ask for help when needed. Maintains a professional appearance. Experience in food handling, cash handling, customer service, and/or serving. The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays. WE OFFER A competitive wage and excellent benefits. Shuttle service from West Edmonton location. All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service. An opportunity to work within a progressive, exciting team environment. An opportunity to work with a skilled Management team.

What you’ll do

Prepare and serve alcoholic and non-alcoholic beverages, assist guests with selections, and provide welcoming, attentive service. Maintain a stocked, clean bar; handle payments accurately; follow responsible alcohol service and workplace safety requirements; and support other food and beverage departments as needed.

Requirements

Requires at least five years of experience in a bar or dining establishment and AGLC ProServe/Protect certification. Candidates should have strong customer service and communication skills, basic math and cash-handling ability, beverage knowledge, and the ability to work independently and with a team under pressure; availability for shifts, late nights, weekends, and holidays is required.

Benefits

• Competitive Wage • Excellent Benefits • Shuttle Service • Customer Service Recognition Program • Progressive Team Environment • Skilled Management Team

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Upselling · Preferred
• Bartending · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Bartending
• Cocktail Preparation
• Wine and Spirits Knowledge
• Customer Service
• Guest Engagement
• Responsible Alcohol Service
• Cash Handling
• Basic Math
• Communication
• Teamwork
• Multitasking
• Upselling
• Organization
• Working Under Pressure
• Food Handling
• Health and Safety

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support