Loss Prevention Officer (Victoria)

Job summary

The Loss Prevention Officer is responsible for identifying theft, mischief, and fraud while maintaining a safe environment for customers and staff. They must conduct security audits, perform product recoveries, and document all incidents through clear and concise reporting.

Job details

Protect and serve in a career with resource protection where you’ll make a difference in your community by ensuring the safety of our team members, customers, and business operations. Join our valued resource protection team and grow your career in a role you can take pride in. We are hiring a Loss Prevention Officer for our locations in Victoria, BC. You will be responsible for: Identifying theft, mischief, and fraud. Discreetly observing for behaviours and characteristics of shoplifters. Approaching situations with a customer-first mindset. Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies. Conducting security audits of the building and assets. Performing arrests, ask to pays, and product recoveries. Adhering to all company policies and procedures. Documenting all evidence and typing clear and concise reports as required. You have: A valid BC Security Worker’s Licence with Security Guard endorsement. Reliable transportation with the ability to travel between various store locations. Solid decision-making skills with the ability to make quick decisions under difficult circumstances. Strong communication skills, both verbal and written. Demonstrated ability to work well with minimal supervision. Integrity, enthusiasm, and willingness to Go the Extra Mile. Valid Advanced Security Training/AST (considered an asset). Fluency in a second language (considered an asset). Open availability (considered an asset). Here are some of the perks we have to offer: Get paid every Friday! Benefits & pension eligibility. Paid training with opportunities to learn and grow. Security license renewal fees reimbursed by the company. All equipment and PPE are supplied by the company. Exclusive team member offers and discounts. Educational reimbursement & scholarship opportunities. Wellness and team member assistance program. Compensation Details: $20.00 - $26.00 The compensation offered for this position will take into consideration location, education, skills, experience, and other factors. Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

What you’ll do

The Loss Prevention Officer is responsible for identifying theft, mischief, and fraud while maintaining a safe environment for customers and staff. They must conduct security audits, perform product recoveries, and document all incidents through clear and concise reporting.

Requirements

Candidates must possess a valid BC Security Worker’s Licence with a Security Guard endorsement and have reliable transportation for travel between locations. Strong communication skills and the ability to make quick decisions under pressure are essential for this role.

Benefits

• Paid training
• Benefits & pension eligibility
• Security license renewal reimbursement
• Supplied equipment and PPE
• Team member discounts
• Educational reimbursement
• Scholarship opportunities
• Wellness program
• Team member assistance program

Listed skills

• Customer service · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Loss prevention
• Security auditing
• Theft identification
• Fraud detection
• Conflict resolution
• Report writing
• Customer service
• Decision making
• Communication
• Surveillance
• Energetic
• Professionalism
• Business Operations
• Auditing
• Decision Making
• Customer Service
• Discounts And Allowances
• Law Enforcement
• Loss Prevention
• Typing
• Enthusiasm

Job areas

• Security & Safety
• Retail
• Loss Prevention Officer
• Loss Prevention / Asset Protection Specialist
• Security Guards
• Retail Loss Prevention Specialists
• Protective Service Workers, All Other

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