Protective Services Guard (Victoria)

Job summary

The Protective Services Guard is responsible for maintaining a safe environment by identifying theft, mischief, and fraud while conducting security audits. They must also document evidence, write clear reports, and interact professionally with the public and law enforcement.

Job details

Protect and serve in a career with resource protection where you’ll make a difference in your community by ensuring the safety of our team members, customers, and business operations. Join our valued resource protection team and grow your career in a role you can take pride in. We are hiring for a Protective Services Guard for our locations in Victoria, BC. You will be responsible for: Identifying theft, mischief, and fraud. Maintaining a safe and secure environment for customers and staff. Observing, meeting and greeting customers. Approaching situations with a customer-first mindset. Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies. Conducting security audits of the building and assets. Performing arrests, ask to pays, and product recoveries. Adhering to all company policies and procedures. Documenting all evidence and typing clear and concise reports as required. You have: A valid BC Security Worker’s Licence with Security Guard endorsement. Reliable transportation with the ability to travel between various store locations. Solid decision-making skills with the ability to make quick decisions under difficult circumstances. Strong communication skills, both verbal and written. Demonstrated ability to work well with minimal supervision. Integrity, enthusiasm, and willingness to Go the Extra Mile. Valid Advanced Security Training/AST (considered an asset). Fluency in a second language (considered an asset). Open availability (considered an asset). Here are some of the perks we offer: Get paid every Friday! Exclusive team member offers and discounts. Benefits & pension eligibility. Paid training with opportunities to learn and grow. Security license renewal fees reimbursed by the company. All equipment and PPE are supplied by the company. Educational reimbursement & scholarship opportunities. Wellness and team member assistance program. IND7 Compensation Details: $20.00 - $26.00 The compensation offered for this position will take into consideration location, education, skills, experience, and other factors. Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

What you’ll do

The Protective Services Guard is responsible for maintaining a safe environment by identifying theft, mischief, and fraud while conducting security audits. They must also document evidence, write clear reports, and interact professionally with the public and law enforcement.

Requirements

Candidates must possess a valid BC Security Worker’s Licence with a Security Guard endorsement and have reliable transportation for travel between locations. Strong communication skills and the ability to make quick decisions under difficult circumstances are essential.

Benefits

• Paid training
• Security license renewal reimbursement
• Company supplied equipment and PPE
• Educational reimbursement
• Scholarship opportunities
• Wellness program
• Team member assistance program
• Employee discounts
• Pension eligibility
• Benefits eligibility

Listed skills

• Customer service · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security
• Loss prevention
• Surveillance
• Conflict resolution
• Report writing
• Customer service
• Decision making
• Communication
• Asset protection
• Security audits
• Arrest procedures
• Policy compliance
• Energetic
• Professionalism
• Business Operations
• Auditing
• Decision Making
• Customer Service
• Discounts And Allowances
• Typing
• Greeting Customers
• Enthusiasm

Job areas

• Security & Safety
• Retail
• Customer Service & Support
• Protective Services Manager
• Loss Prevention / Asset Protection Specialist
• Security Guards
• Retail Loss Prevention Specialists
• Protective Service Workers, All Other

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