Operations Attendant (TRO - Gamètì)

Job summary

The Operations Attendant manages daily retail store activities, including processing customer transactions and maintaining store cleanliness. They are also responsible for inventory rotation, stocking shelves, and transporting freight from the airport.

Job details

TRO – Operations Attendant (Gamètì, NT Tłı̨chǫ Retail Operations (TRO), proudly 100% Indigenous-owned by the Tłı̨chǫ Investment Corporation (TIC), operates retail stores and petroleum services across the Tłı̨chǫ communities of Whatì, Gamètì, and Wekweètì, NT. We are currently seeking an Operations Attendant for a temporary position based in the community of Gamètì, NT. This is a community-based role, offering the opportunity to contribute to a vital local service while working in a supportive, team-oriented environment. Reporting to the Community Operations Manager, the Operations Attendant plays a key role in the day-to-day operations of the Gamètì retail store. The ideal candidate is dependable, organized, and enjoys providing excellent customer service in a fast-paced setting. Key Responsibilities * Provide friendly and helpful customer service to all store visitors * Operate the Point-of-Sale system to process purchases, returns, and payments (cash, debit, credit) * Maintain a clean, organized, and welcoming store environment (sweeping, mopping, dusting, garbage removal, cleaning coolers/freezers) * Stock shelves, price merchandise, and rotate inventory * Assist customers with purchases, including bagging groceries * Perform daily cash counts and maintain accurate records * Support onboarding and training of new team members * Pick up and transport freight from the airport when required * Perform other related duties as required Skills & Qualifications * Strong customer service and interpersonal skills * Basic computer proficiency (Microsoft Word, Excel, Outlook) * Reliable, organized, and able to manage time effectively * Ability to work independently and as part of a team * Positive attitude with a willingness to learn and adapt * Ability to stand for extended periods and lift up to 20 kg * Previous retail or cashier experience is an asset * Commitment to honesty, professionalism, and confidentiality * Ability to speak and understand the Tłı̨chǫ language is a strong asset * Valid Class 5 Driver’s License required (Class 3 with air brakes is an asset) If you’re looking for a meaningful opportunity to support your community while building valuable retail experience, we encourage you to apply.

What you’ll do

The Operations Attendant manages daily retail store activities, including processing customer transactions and maintaining store cleanliness. They are also responsible for inventory rotation, stocking shelves, and transporting freight from the airport.

Requirements

Candidates must possess strong interpersonal skills, basic computer proficiency, and a valid Class 5 Driver's License. Ability to lift up to 20 kg and a willingness to work in a fast-paced retail environment are required.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Point-of-Sale Systems
• Inventory Management
• Cash Handling
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Time Management
• Tłı̨chǫ Language
• Class 5 Driver's License

Job areas

• Retail
• Customer Service & Support
• Logistics
• Transportation