Shift Leader, Concession (part-time)

Job summary

The Shift Leader is responsible for overseeing concession operations, including food preparation, customer service, and staff direction. They also manage inventory, handle cash, and ensure the facility remains clean and compliant with health and safety standards.

Job details

Job Type: Contract Department: Hourly Wage: $19.81 Close Date (closes at 12:00 am on date noted below): November 2, 2026 Openings: 50 Position Summary About Milton Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play. • Annual Wage Rate: $19.81 • Benefits: Employee Assistance Program • Eligibility to participate in the OMERS pension plan • Employee perks/discounts: Discount on Active Living Pass and Perkopolis • For further details of what we offer, please visit Why Milton Position Summary The Town of Milton is accepting applications for the part-time position of Concession Shift Leader. This position is responsible for performing a variety of duties related to the smooth operation of concessions with an emphasis on food preparation, serving customers and maintaining a sanitary work area. Duties include assisting in providing direction to part-time concession attendants as well as inventory management in a face paced environment while focusing on exceptional customer service Major Job Responsibilities Major Job Responsibilities Assign work and provide direction, support and leadership to concession attendants Provide excellent customer service Emphasis on food preparation, serving customers and maintaining a sanitary work area Ensure accurate cash handling; balance cash at end of shift Follow procedures for the opening and/or closing of concessions Stock shelves and display items in an organized manner Maintain equipment in an organized and clean manner Complete all inventory functions/reports Assist in orientation and training of concession staff Assist with orders, deliveries and inventory management Assist in special events as required Must be able to lift up to 25lbs Comply with all health and safety practices as it relates to the work, standard operating guidelines and the Occupational Health & Safety Act Other duties as assigned Education & Experience Education and Experience Minimum grade11 education Minimum one (1) year experience with food preparation and cash handling Must possess strong communication and customer service skills Excellent interpersonal skills Excellent problem solving and conflict resolution skills as well as mature judgment and diplomacy in sensitive situations Excellent planning and organizational skills Experience using POS is an asset Standard First Aid/CPR Certification is an asset Safe Food Handlers Certification is an asset Successful candidates will be required to provide a criminal records check with vulnerable sector screening dated within 6 months as a condition of employment Note to Applicants This posting is for an existing job vacancy. The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices. We thank all who apply, however only those selected to move forward in the process will be contacted. Accommodations Should you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process. How to Apply Interested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on November 1, 2026. If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant. In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.

What you’ll do

The Shift Leader is responsible for overseeing concession operations, including food preparation, customer service, and staff direction. They also manage inventory, handle cash, and ensure the facility remains clean and compliant with health and safety standards.

Requirements

Candidates must have at least a grade 11 education and a minimum of one year of experience in food preparation and cash handling. Strong communication, interpersonal, and organizational skills are required, with certifications in First Aid, CPR, and Safe Food Handling considered assets.

Benefits

• Employee Assistance Program
• OMERS pension plan
• Discount on Active Living Pass
• Perkopolis

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Problem solving · Preferred
• CPR · Preferred
• Leadership · Preferred
• Cash handling · Preferred
• Food preparation · Preferred
• Planning · Preferred
• Communication · Preferred
• Sanitation · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food preparation
• Cash handling
• Customer service
• Inventory management
• Leadership
• Communication
• Problem solving
• Conflict resolution
• Planning
• Organizational skills
• POS systems
• Sanitation
• First Aid
• CPR
• Safe Food Handling
• Cash Handling
• Organizational Skills
• Diplomacy
• Lifting Ability
• Stocking Merchandise
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Food Handler's Card
• Customer Service
• Conflict Resolution
• Economics
• Occupational Safety And Health
• Food Preparation
• Interpersonal Communications
• Inventory Management
• Problem Solving
• Legislation

Job areas

• Hospitality
• Food & Beverage
• Government & Public Sector
• Customer Service & Support
• Sports & Recreation
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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