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Job details

THE PART WE'RE CASTING The Hospitality Coordinator plays a key operational and guest-facing role at the Segal Centre. The Hospitality Coordinator is responsible for organizing and overseeing the execution of all Segal Centre events involving the public or production teams. This role contributes to the organization's mission by creating a safe and welcoming environment for our artists and guests. They work closely with Production, Development, and Front of House to achieve departmental and organizational objectives.

What you’ll do

a) Hospitality and Events Ensure all protocols are followed during all events while maintaining highest customer service standards Supervise all staff assigned to work events. Procurement of food and beverage needs for internal and public-facing events. Liaise with Development, Production, and Front of House (FOH) teams to ensure seamless execution of hospitality events. Maintain cleanliness and readiness of all hospitality spaces (Art Lounge kitchen, storage, fridges). b) Budgeting and Administrative Oversight Accountable to manage hospitality budgets in coordination with the FOH Manager. Track petty cash, submit receipts, and prepare expense reports and reconciliations. c) Team and Collaboration Report directly to the Front of House Manager, who provides shift scheduling, supervision, and strategic coordination. Attend FOH briefings and staff meetings as needed. Provide recommendations to improve service quality, audience experience, and internal workflows. Support the creation of a welcoming, inclusive, and professional environment for all staff, patrons, and guests.

Requirements

WHAT MAKES YOU A GREAT FIT Strong verbal and written communication skills in English as well as French. Strong organizational and time management skills. Ability to manage multiple priorities and deadlines simultaneously. Two plus years of relevant experience. Composed under pressure with a strong solution-oriented approach in high-visibility situations. Strong interest in theatre, community engagement, and cultural impact.

Benefits

PERKS OF THE BACKSTAGE LIFE 🎭 See shows for free and enjoy discounted tickets for your entourage 🌟 Spend your days with creative, passionate, and fun coworkers 🎓 Learn, grow, and try new things ❤️ Create memorable experiences for thousands of patrons every year

Listed skills

• Production · Preferred
• Collaboration · Preferred
• staff · Preferred
• Execution · Preferred
• Communication · Preferred
• Development · Preferred
• Time · Preferred
• Administrative · Preferred
• Supervision · Preferred
• Flexible · Preferred
• coordination · Preferred
• English · Preferred