Unit Clerk - Clinic - Jim Pattison Outpatient Care & Surgery Centre

Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our hospital and community-based services are delivered by a team of 45,000+ staff, medical staff and volunteers dedicated to serving our patients, families, and communities: Better health, best in health care. Learn more.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

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1. Receives patients upon arrival to the clinic and obtains/confirms information required to register the patient; registers patient in the computerized admission/discharge/transfer system and completes related registration documentation.
2. Prioritizes processes, coordinates and transcribes physician's orders and performs necessary follow up action, as required.
3. Collaborates with other acute departments and other care areas to exchange information related to clinic patient appointments.
4. Schedules, books and coordinates patient appointments, completes appropriate requisitions, makes follow up appointments including adjusting arrangements as directed in accordance with patient and facility requirements; assigns patient to appropriate date, time and location; arranges for patient tests and maintains appointment diaries.
5. Compiles and assembles patient charts for new admissions; maintains charts, files and documents related to patient data, inputs patient and patient-related data into computer database system as required.
6. Prepares and escorts patients to examination rooms within the clinic.
7. Performs receptionist duties such as receiving staff, patients and visitors; receives and records telephone messages, answers general enquiries and provides general information.
8. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics. Receives payments from patients and codes payments as required. Prepares requisitions for supplies, equipment, repairs and maintenance work for the area, as required.
9. Assists in orientation of new staff to the unit.
10. Performs other related duties as assigned.

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 w.p.m.
• Ability to organize work.
• Ability to operate related equipment.