Patient and Family Engagement Advisor, Nursing Support Services
BC Children's Hospital & Sunny Hill Health Centre
Vancouver, BC
The Patient and Family Engagement Advisor will have opportunity for innovation, will mentor stakeholders, build capacity around partnerships and coordinate existing and new patient, family/supporter feedback systems on services, support and other planning activities. The Advisor will support health care professionals in practicing appropriate and effective engagement with patients, families/supporters as partners. The Advisor is an active patient experience partner that may include collaboration on special initiatives and events involving patient and family/supporter engagement. The Advisor partners with leaders and the site wide Patient and Family Engagement Committee on ongoing development in patient and family centered care, through discussions and attendance at key program management meetings, to resolve clinical situations which may result in the performance management and a change in work structure of staff.
What you’ll do
What you bring:
Skills & Knowledge:
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Job Type: Temporary, Part-Time (0.60 FTE until February 20, 2026)
Salary Range: $67,861- $97,550. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 3644 Slocan Street, Vancouver, BC V5M 3E8
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday (Two workdays off); Variable
Requisition: # 159499E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.
BCCH and SHHC are part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.