MEC is more than a store, and we're more than a place to buy hats and backpacks. We're physical and digital hubs for the outdoor community. People connect here, through our stores, online channels, over the phone, or through one of our leading events, clinics, or services.
MEC is an equal opportunity employer. We're proud to work with our people to create a diverse workplace, which accommodates individuals of all abilities, backgrounds and identities. We welcome and encourage applications from people with disabilities. Tell us what you need during the hiring process, and we'll do our best to accommodate you.
If you like working with an inclusive, hands-on, collaborative team who connect people with quality products to encourage active outdoor lives- then this is the team for you!
You are a "can do" person who likes to learn new things. You are good natured and have a welcoming vibe. You're outgoing and genuinely like helping people. Customer service is not just your skill, it's your mindset. You will go out of your way to provide an excellent member experience. Previous retail or customer service experience is a plus, not a must. You can like 50lbs. and walk 10,000 steps per day.
You're passionate about the outdoors. If you have product knowledge in camping, cycling, packs or any outdoor activity, that's a great asset! You have fully open availability to work on Saturdays & Sundays as well as some availability during the week. Bonus points if you are also available to work a variety of shifts between Monday and Friday 6am to 9pm.
You connect with members by sharing your passion for an active lifestyle. You ask open-ended questions to build loyalty with members, while demonstrating product knowledge and understanding their needs. You're stoked to share MEC clinics, services, and events. The leadership behaviors we look for at MEC- personal integrity & awareness, customer focus, initiative and character, teamwork and ability to develop yourself and others- are part of your skill set.
You help members get great gear, with the industry-leading advice they need to feel inspired about their activity. You take pride in the visual presentation of our business. You work behind the scenes and on the frontline to organize inventory and get members the products they need.
You talk to members about our products. You have in-depth knowledge and love sharing personal recommendations. You have an affinity for helping people of all skill levels find the right product.
What great looks like
You inspire members to be part of the MEC community through exceptional gear, product knowledge, member service, clinics and events. Members are the reason for everything we do- so we listen and respond to them. We provide exceptional service in every interaction.